Job Summary: We are seeking to hire an Office Admin and Customer Service Rep to join our auto detailing and bodyshop in Al Quoz. The successful candidate will be responsible for providing top-notch customer service, managing administrative tasks, and ensuring the efficient operations of our facility. Responsibilities: Customer Interaction: \xe2\x97\x8f Meet and greet walk-in customers, directing them to the appropriate service advisor. \xe2\x97\x8f Collaborate with service advisors to ensure seamless customer service. Job Card Management: \xe2\x97\x8f Create job cards in the CRM upon receiving cars/wheels, following service advisor instructions. \xe2\x97\x8f Record time spent and consumables used in each job card daily. \xe2\x97\x8f Monitor schedules adherence and remind service advisor in case of time overruns \xe2\x97\x8f Promptly update customers on work status and communicate any delays. Invoicing and Accounts \xe2\x97\x8f Generate invoices and receipts using Zoho Books upon completion of services. \xe2\x97\x8f Share statement accounts with credit customers and follow up on payments when due. \xe2\x97\x8f Handle and maintain the petty cash and share the ledger with Head office daily basis \xe2\x97\x8f Record all the expenses and bills in Zoho Books \xe2\x97\x8f Submit the bills to head office for reimbursement on a weekly basis Inventory and Procurement: \xe2\x97\x8f Issue consumables for ongoing jobs and works \xe2\x97\x8f Coordinate with the procurement team to purchase parts, spares & consumables required to complete the work \xe2\x97\x8f Share purchase orders with Vendor and follow up pending or new inquiries \xe2\x97\x8f Responsible for all inward and outward (physical movement) stock \xe2\x97\x8f Responsible to carry out a weekly stock count and share the report to Head office Other Admin Tasks: \xe2\x97\x8f Ensure cleanliness and tidiness of the office and workshop all the time \xe2\x97\x8f Ensure a well-maintained and a hygiene office space including office desks, pantry and eating place, stores, storage room and other areas. \xe2\x97\x8f Inform and update the HO Admin and/or HR if any repairs and maintenance related works are required \xe2\x97\x8f Address employee queries and direct them to the HR department as needed. \xe2\x97\x8f Manage office supplies, pantry and cleaning items and place orders when necessary. \xe2\x97\x8f Maintain and organize files, records, and documents both in physical and digital formats Requirements: \xe2\x97\x8f Female candidates only \xe2\x97\x8f Presentable, chirpy, extrovert. \xe2\x97\x8f On-Site Job, 6 days a week. \xe2\x97\x8f Customer oriented, with the ability to adapt/respond to different types of characters \xe2\x97\x8f Proven experience in office administration and customer service. \xe2\x97\x8f Familiarity with CRM and Accounting systems, preferably Zoho CRM and Books \xe2\x97\x8f Strong organizational and multitasking abilities. \xe2\x97\x8f Excellent communication and interpersonal skills. \xe2\x97\x8f Attention to detail and accuracy in data entry. Job Types: Full-time, Permanent Salary: AED2,800.00 - AED3,000.00 per month Application Question(s):

• What is your visa status?
• Which CRM have you worked with?
• How many years of experience do you have dealing with the automobile industry?
• Mention your salary expectations.
• This job location is in A, Quoz. Are you ready to commute daily?
• Have you handled invoicing and billing?
• Have you handled Customer Service?