Job Description

Auto Finance Operations Officer - Al-Futtaim Group - Dubai, UAE
Position Overview
The Auto Finance Operations Officer supports auto finance brokerage, in-house lending, and lease transactions by coordinating end-to-end operational activities and maximizing approval success rates. The role focuses on documentation validation, bank coordination, contract issuance, and SLA management while ensuring full compliance with UAE regulations and Al-Futtaim Financial Services guidelines. This position plays a critical role in enabling smooth vehicle financing and delivery operations across dealerships in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Financial Services
Function: Operations-Plant Management
Salary: 4500-6500 AED per month (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Act as the central coordination point between banks, dealerships, in-house finance teams, leasing partners, and internal stakeholders for auto finance and lease transactions.
Validate customer data and documentation at submission stage and perform initial checks against basic credit parameters before forwarding applications.
Coordinate pre-screening activities, account or entity creation, and bank placements while tracking turnaround times in line with agreed SLAs.
Follow up with banks and credit teams to obtain feedback, approvals, or clarifications and escalate delays when required.
Validate LOIs and LPOs, generate lease agreements and annexures post-approval, and follow up until successful vehicle delivery.
Communicate approval outcomes, declines, and documentation gaps clearly to showroom managers and sales teams.
Maintain accurate records in internal systems and data trackers, perform hygiene checks, and prepare MIS reports related to approvals, errors, and processing timelines.
Ensure strict adherence to UAE regulatory requirements and Al-Futtaim Financial Services operational guidelines.
Develop a working understanding of partner bank and internal credit policies to challenge unnecessary declines or excessive documentation requests.
Identify operational gaps and contribute to process improvement initiatives to enhance efficiency and approval rates.
Ideal Profile
Diploma or Bachelor's degree preferred.
Minimum 1 year of experience in retail or consumer banking, financial services operations, sales coordination, or retail credit support.
Exposure to auto finance, vehicle leasing, or dealership-level operations is an advantage.
Skills Set
Strong understanding of auto sales and dealership processes.
Good knowledge of financial services operations and credit coordination.
Strong attention to detail with the ability to manage multiple transactions simultaneously.
Effective communication and coordination skills across internal and external stakeholders.
Ability to work in a fast-paced, deadline-driven environment.
Why Join Us
Join Al-Futtaim Group, one of the most diversified and respected business groups in the Middle East.
Gain hands-on exposure to auto finance and leasing operations within a structured financial services environment.
Work closely with leading banks, dealerships, and internal teams across Dubai.
Build long-term career growth opportunities within Al-Futtaim's automotive and financial services divisions.
About the Company
Al-Futtaim Group is a leading privately held organization headquartered in Dubai, operating across automotive, financial services, real estate, retail, and healthcare. With a workforce of over 35,000 employees across more than 20 countries, the group continues to grow through innovation, operational excellence, and a strong customer-centric approach.
Job Title Auto Finance Operations Officer - Al-Futtaim Group - Dubai, UAE
Auto Finance Operations Officer - Al-Futtaim Group - Dubai, UAE
Position Overview
The Auto Finance Operations Officer supports auto finance brokerage, in-house lending, and lease transactions by coordinating end-to-end operational activities and maximizing approval success rates. The role focuses on documentation validation, bank coordination, contract issuance, and SLA management while ensuring full compliance with UAE regulations and Al-Futtaim Financial Services guidelines. This position plays a critical role in enabling smooth vehicle financing and delivery operations across dealerships in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Financial Services
Function: Operations-Plant Management
Salary: 4500-6500 AED per month (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Act as the central coordination point between banks, dealerships, in-house finance teams, leasing partners, and internal stakeholders for auto finance and lease transactions.
Validate customer data and documentation at submission stage and perform initial checks against basic credit parameters before forwarding applications.
Coordinate pre-screening activities, account or entity creation, and bank placements while tracking turnaround times in line with agreed SLAs.
Follow up with banks and credit teams to obtain feedback, approvals, or clarifications and escalate delays when required.
Validate LOIs and LPOs, generate lease agreements and annexures post-approval, and follow up until successful vehicle delivery.
Communicate approval outcomes, declines, and documentation gaps clearly to showroom managers and sales teams.
Maintain accurate records in internal systems and data trackers, perform hygiene checks, and prepare MIS reports related to approvals, errors, and processing timelines.
Ensure strict adherence to UAE regulatory requirements and Al-Futtaim Financial Services operational guidelines.
Develop a working understanding of partner bank and internal credit policies to challenge unnecessary declines or excessive documentation requests.
Identify operational gaps and contribute to process improvement initiatives to enhance efficiency and approval rates.
Ideal Profile
Diploma or Bachelor's degree preferred.
Minimum 1 year of experience in retail or consumer banking, financial services operations, sales coordination, or retail credit support.
Exposure to auto finance, vehicle leasing, or dealership-level operations is an advantage.
Skills Set
Strong understanding of auto sales and dealership processes.
Good knowledge of financial services operations and credit coordination.
Strong attention to detail with the ability to manage multiple transactions simultaneously.
Effective communication and coordination skills across internal and external stakeholders.
Ability to work in a fast-paced, deadline-driven environment.
Why Join Us
Join Al-Futtaim Group, one of the most diversified and respected business groups in the Middle East.
Gain hands-on exposure to auto finance and leasing operations within a structured financial services environment.
Work closely with leading banks, dealerships, and internal teams across Dubai.
Build long-term career growth opportunities within Al-Futtaim's automotive and financial services divisions.
About the Company
Al-Futtaim Group is a leading privately held organization headquartered in Dubai, operating across automotive, financial services, real estate, retail, and healthcare. With a workforce of over 35,000 employees across more than 20 countries, the group continues to grow through innovation, operational excellence, and a strong customer-centric approach.
Post Details
Job Start Date
Salary from 4500.00
Salary to 6500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required