Line of Service Assurance
Industry/Sector Not Applicable
Specialism Assurance
Management Level Associate
& Summary
Manage the reception of the Academy (ensure the reception is manned at all times)
Answer all reception phone calls, assist walk ins
Manage same day room booking requests
Catering for room bookings and in-house corporate catering including providing reconciliations for catering to Finance
Prepare attendance sheets for all inhouse, corporate and professional training
Assists in preparation, distribution and summary of attendance reports, feedback forms, certificates
Summarizing course evaluation/feedback
Arranging logistics for the trainer/training programme (e.g. booking flights and hotel, co-hosting client training, etc.)
Handle all printing requests - printing and formatting course materials in addition to supervising materials binding
Office stationery, supplies, equipment and groceries inventory management
Oversee premises maintenance
Good knowledge of training services preferred
Preparation of monthly operations reporting pack.
Support with client feedback and SME utilization.
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements 0%
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date