Asst. Manager Crm

Dubai, DU, AE, United Arab Emirates

Job Description

Position:

Assistant Manager - CRM

Location:

Dubai

Industry:

Real Estate Developer

Job Summary:


We are seeking a proactive and customer-focused

Assistant Manager - CRM

with prior experience in the

real estate development sector

. The role involves managing post-sales activities, ensuring high customer satisfaction, handling documentation, and maintaining effective communication between customers and internal teams.

Key Responsibilities:



Manage the end-to-end customer relationship process from booking to handover.

Coordinate with sales, finance, projects, and legal teams to resolve customer queries.

Handle customer documentation, agreement execution, and payment follow-ups.

Ensure timely updates to customers regarding project progress and possession timelines.

Address customer concerns and provide effective resolutions.

Support in CRM data management and maintaining accurate records.

Assist in planning and executing customer engagement initiatives.

Generate reports and MIS for management review.

Requirements:



Bachelor's degree in Business Administration or related field.

Minimum 3-6 years of experience in CRM within a real estate developer firm

(mandatory).

Excellent communication and interpersonal skills.

Strong organizational and problem-solving abilities.

Proficiency in MS Office and CRM software.

Ability to work under pressure and meet deadlines.

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

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Job Detail

  • Job Id
    JD2083269
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned