Job Description

Associate Director of IT - Leading Hospitality Organization - Dubai, Full Time
We are partnered with a leading hospitality group in Dubai who are seeking an Associate Director of IT to lead their technology transformation. This is both a strategic and hands-on role, overseeing digital initiatives, system architecture, integrations, and ensuring the delivery of a seamless digital ecosystem that enhances guest experiences and supports business operations.
Key Responsibilities:

• Lead the end-to-end digital transformation of the business, from design through to execution.
• Oversee system architecture, integrations, and optimization across multiple platforms and applications.
• Review existing systems to ensure cost efficiency, security, and streamlined operations.
• Manage and mentor a small IT team, as well as coordinate with vendors and third-party developers.
• Direct website production and infrastructure projects, ensuring timely and high-quality delivery.
• Maintain compliance with cybersecurity, hosting, and data privacy standards.
• Act as a trusted advisor to leadership, aligning IT strategy with business growth and guest satisfaction.
• Partner with Marketing, Operations, and Finance to translate business needs into technical solutions.
• Continuously evaluate and propose innovative technologies to improve guest experience and operational efficiency.

Qualifications:

• 8-10 years of IT experience, with at least 3-5 years in leadership roles.
• Proven success in delivering full digital transformations, ideally within hospitality or guest-centric industries.
• Strong background in system architecture, integrations, APIs, and data management.
• Hands-on expertise with platforms such as Zapier, WooCommerce, WordPress, HubSpot, Airtable, and similar.
• Knowledge of coding principles with the ability to guide and review developer work.
• Experience managing both internal teams and external vendors.
• Solid understanding of website infrastructure, cloud hosting (AWS, Azure, or equivalent), and security standards.
• Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred).
• Professional certifications (CISSP, PMP, ITIL, or cloud-related) are advantageous.
• Excellent communication, leadership, and stakeholder management skills.

Salary: Competitive
Benefits: Medical Insurance and Visa (employee only)
FOR MORE INFORMATION
CONTACT Dan Wardle

Skills Required