Job Description

JOB TITLE
Client Services Associate Manager | MAF Retail | UAE Corporate Head Office
ROLE SUMMARY
The Associate Manager - Client services is responsible for supporting the Manager in managing brand and agency relationships, driving media revenue through growth and ensuring delivery of high-performing, data led advertising solutions across our retail media ecosystem. The Associate Manager - Client Services is expected to significantly enhance the client experience and set MAF Precision Media apart from the rest in the region, with a good understanding of media capabilities to grow advertiser
ROLE PROFILE

• Drive sales growth by promoting and selling retail media solutions across digital, in?store, and omni?channel platforms.
• Prospect, identify, and secure new business opportunities to expand the client base.
• Create and sell customized media proposals that deliver strong ROI and effective retail media outcomes.
• Manage end?to?end campaign processes, including planning, execution, performance monitoring, and client communication.
• Build and maintain a strong sales pipeline, ensuring accurate monthly forecasting and activity tracking.
• Serve as the primary contact for brands and agencies, nurturing long?term partnerships that support recurring revenue.
• Collaborate with internal teams (Ad Ops, Commercial, HC) to execute campaigns, align strategies, and support talent development.
• Support performance management, training needs, manpower planning, and adherence to corporate policies.

REQUIREMENTS

• Bachelor's degree in Marketing, Business, Economics, Communications, or related fields; a Master's degree is preferred.
• 3+ years in client management, media sales, digital advertising, or online advertising with global/regional accounts.
• Proven success in media sales especially digital display within retailer, publisher, or media agency environments; retail media experience is highly desirable.
• Experience selling audience?targeting solutions, strong understanding of internet advertising technologies, and ability to analyze campaign performance and present insights clearly.
• Demonstrable track record of exceeding commercial targets, building and maintaining strong advertiser relationships, and closing new business using consultative sales skills.
• Strong presentation/negotiation abilities, excellent communication, confidence on the phone, teamwork, and full professional proficiency in English.

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Skills Required