Job Description

Assistant Security Manager

As an assistant security manager, you will look after the security, safety and well-being of all guests and colleagues making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts. To train, educate and develop all colleagues and security officers in all aspects of security and safety.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Responsible for managing and assessing performance of the entire security personnel.
• Responsible for training on Fire/ Evacuation Response Plan including practical firefighting at the hotel.
• Implement, develop and continue all training on Outside Threat Response Plans.
• Create and develop security policies and procedures for the security department, oversee all necessary training modules and procedures for security staff and provide protection to important persons when necessary.
• Monitor and report accidents that happened within the hotel premises, Inspect all areas for safety and fire hazard and file reports on safety precautions.
• Responsible for conducting internal investigations when necessary. Providing courteous service, managing the schedules of security personnel and tracking their attendance.
• Implement, develop and continue Crisis Management Plans.
• Assist and liaise with Engineering and Police on Crime Prevention.
• Responsible for upholding all security procedures and policies regarding outsourced outlets, bank and retail shops
• Ensure Security team has updated training safety programs in place
• Maintain all Policies and Procedures and Local Standard Operating Procedures
• Present Security and Safety presentation at Colleague orientations
• Participate in all Health and Safety meetings and be a permanent member of the Health and Safety Team
• Contribute to the ongoing improvement and development of the Security Department
• Liaise with Government authorities and be familiar with all regulations
• Control all security shifts professionally and responsibly

Your experience and skills include:

• 5-7 years security management experience, preferably in a luxury hotel
• Diploma/ Certification in a two-year minimum Law Enforcement or related Security programs
• Thorough knowledge of Federal/Provincial/State/Municipal/County codes covering health & safety, fire, building, Innkeepers Act and Hospitality Law
• Thorough knowledge of all operational aspects of a hotel security department and experience in handling administrative and managerial matters
• Fire safety and First Aid certification
• Strong leadership and communication skills
• Analytical skills, strength as a developer and a leader of others are essential
• Ability to train others and lead training course for all colleagues
• International experience an asset
• Meet the minimum Security license requirements in local environment
• Ability to solve practical problems quickly and efficiently when the need arises.
• Ability to handle paperwork and fill out reports for management.
• Ability to communicate well and be suspicious with all activities happening inside the hotel at all times.
• Ability to effectively respond to questions and concerns raised by top management, guests and security staff as well as.
• Must be physically fit to take down intruders if necessary.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS