Assistant Safety Officer

As an Assistant Safety Officer, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

\xc2\xb7 Ensure the safety and security of guests, employees, and property by actively monitoring the premises and responding to incidents promptly and appropriately.

\xc2\xb7 Utilize security cameras and monitoring equipment to keep a watchful eye on the property, identifying any suspicious activities or potential hazards.

\xc2\xb7 Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.

\xc2\xb7 Keeps the Security Supervisor or Director of Security informed of all security related matters.

\xc2\xb7 Liaises with Management personnel and all employees and assist with security problems and loss control.

\xc2\xb7 Liaises with local law enforcement and Fire & Safety officials if required.

\xc2\xb7 Proper grooming at all times

\xc2\xb7 Patrols lobbies, corridors, guest floors, public areas and outside, including parking area.

\xc2\xb7 Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.

\xc2\xb7 Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously

\xc2\xb7 Notifies concerned Department Head of presence of persons with questionable reputations.

\xc2\xb7 Assists management and enforcement officers in emergency situations.

\xc2\xb7 Enters and checks rooms of guests suspected of leaving without paying bill to confirm suspicious and to seize any remaining personal property.

\xc2\xb7 Complies and records data for Security Control.

\xc2\xb7 Document all incidents, accidents, and security-related activities in a clear and concise manner, maintaining accurate records.

\xc2\xb7 Ensures all Fire safety equipment is at the designated places and are serviceable at all times.

\xc2\xb7 Ensures all Fire Exits and stairs are clear from obstruction at all times.

\xc2\xb7 Directs incoming guests to the check in area.

\xc2\xb7 Reports complaints or problems to Security Supervisor if no immediate solution can be found.

\xc2\xb7 Ensures a high level of product knowledge of hotel and local areas.

\xc2\xb7 Ensures a high level of customer service is consistently maintained.

\xc2\xb7 Ensures the Security Supervisor/ Security Manager is kept fully aware of any relevant feedback from either customers or other departments.

\xc2\xb7 Reads all memos concerning Security

\xc2\xb7 Attends training sessions as scheduled to improve skills and knowledge.

\xc2\xb7 At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.

Your experience and skills include:

• Minimum of 1-2 years\xe2\x80\x99 experience in hotel is preferred.
• Experience in the GCC and/or Middle East Region is a plus.
• Excellent communication skills, both written and verbal required.
• Be committed to exceeding guest expectations

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor