Job Description

About Us:

A leading holding group is seeking a highly motivated

Assistant Restaurant Manager

to support daily operations and ensure service excellence for one of its unique F&B concepts specializing in

chocolate-based creations and desserts

.

Key Responsibilities:

Assist the Restaurant Manager in overseeing day-to-day restaurant operations. Supervise, train, and motivate staff to deliver outstanding service. Handle guest relations, manage complaints, and ensure customer satisfaction. Monitor reservations, table rotations, and seating arrangements to optimize efficiency. Support recruitment, onboarding, and ongoing training of team members. Ensure compliance with hygiene, health & safety, and food safety standards. Oversee inventory control, ordering, and stock management. Assist in managing cost control, budgeting, and revenue tracking. Conduct regular inspections of dining areas and back-of-house operations to maintain standards. Coordinate with kitchen and service staff to ensure smooth communication and workflow. Enforce company policies and maintain discipline among staff. Generate daily reports on operations, sales, and staff performance for management review. Support marketing promotions, events, and campaigns to drive customer engagement. Step in to manage the restaurant in the absence of the Restaurant Manager.

Requirements & Qualifications:

Bachelor's degree in Hospitality Management or related field (preferred). 3-5 years of proven experience in restaurant or F&B management.

Must have prior experience in a chocolate-focused restaurant, cafe, or dessert concept.

Strong leadership, organizational, and communication skills. Ability to manage a team in a fast-paced environment. Customer-oriented mindset with excellent problem-solving skills.
Job Type: Full-time