A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world\xe2\x80\x99s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
To ensure a professional and profitable operation within the framework of the Hotel
With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental
Trainers to continue to improve hotel service levels, and implement a daily departmental training program
With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
To accurately forecast business demands to ensure efficient staffing & food production
To be aware of all Anantara Guest Incentive programs, and actively promote and support these.
To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the team member time control system.
To train subordinate managers and supervisors in effective \xe2\x80\x9ccoaching and counseling\xe2\x80\x9d and the correct process of progressive discipline
To be responsible for maintaining outlet safety and sanitation standards at all times
To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
Promote positive inter-departmental relations through candid communication and cooperation
To work closely with the Banqueting department to support all requested functions
Above all, to lead by example through a \xe2\x80\x9chands on\xe2\x80\x9d approach to motivate our Team Members to excel
Qualifications
High School diploma
Previous experience in same position for at least 1 year.
Luxury hotel experience is a must
Passion for excellent service
Excellent team player and great communication skills