Job Description

Assistant Manager - HR
WE'RE HIRING!!!
Position: Assistant Manager - Human Resources
Location: Abu Dhabi, UAE
Company: Response Plus Medicals (RPM)
Industry: Healthcare / Medical Services
About Us:
Response Plus Medicals (RPM) is the largest pre-hospitalization care provider in the Middle East. We are dedicated to delivering exceptional medical services and support. As we continue to expand, we are seeking a dynamic and experienced HR professional to join our leadership team in Abu Dhabi.
Job Summary:
We are urgently looking for a Healthcare Experienced HR Professional to take on the role of Assistant Manager - HR. The successful candidate will be a strategic partner, supporting all HR functions with a deep understanding of the unique challenges and regulations within the healthcare sector. You will play a key role in talent acquisition, employee relations, compliance, and fostering a positive work environment that aligns with our mission of providing superior care.
Key Responsibilities:
Talent Acquisition & Onboarding:

• Manage the end-to-end recruitment cycle for clinical and non-clinical positions within the Abu Dhabi region.
• Develop targeted sourcing strategies to attract top healthcare talent (Doctors, Nurses, Paramedics, Support Staff).
• Ensure a smooth and efficient onboarding process for new hires, including orientation and compliance documentation.

Employee Relations & Engagement:

• Act as a primary point of contact for employee queries, providing guidance on policies, procedures, and UAE labor law.
• Proactively manage employee relations, conflict resolution, and disciplinary processes with fairness and sensitivity.
• Develop and implement initiatives to enhance employee engagement, morale, and retention within a healthcare setting.
• Conduct exit interviews and analyze data to provide insights for improvement.

HR Operations & Compliance:

• Maintain and update employee records in accordance with UAE law and company policy.
• Oversee the payroll process in coordination with the finance department, ensuring accuracy for allowances, overtime, and other specifics common in healthcare.
• Ensure 100% compliance with DOH (Department of Health) and HAAD (Health Authority - Abu Dhabi) regulations for healthcare professional licensing, credentialing, and visa processing.
• Administer employee benefits, leaves, and other HR programs.

Performance Management:

• Support the annual performance appraisal cycle, guiding managers on setting objectives and providing constructive feedback.
• Assist in identifying training needs and coordinating professional development programs, especially those related to clinical competencies and compliance.

Policy & Procedure:

• Assist in developing, implementing, and updating HR policies and procedures specific to the healthcare environment.
• Ensure all practices are in line with changing UAE labor laws and healthcare authority guidelines.

Qualifications & Experience:

• Education: Bachelor's degree in Human Resources Management, Business Administration, or a related field. HR certification (e.g., CIPD, SHRM) is a significant advantage.
• Experience: Minimum of 5-7 years of progressive HR experience, with at least 3 years in a supervisory/assistant manager role within the healthcare industry in the UAE.
• Mandatory: In-depth, proven experience with DOH/HAAD/DHA regulations for healthcare professional licensing and accreditation.
• Knowledge: Thorough understanding of UAE Labor Law and immigration processes.
• Skills:
• Excellent communication, interpersonal, and negotiation skills.
• High level of discretion, confidentiality, and empathy.
• Strong problem-solving and decision-making abilities.
• Proficiency in HRIS systems and MS Office.

Skills Required