Job Description

The Assistant Manager at our hotel in Sharjah, UAE, plays a crucial role in ensuring the smooth operation of our establishment. This position is ideal for a dynamic and motivated female professional who is passionate about hospitality and customer service. The Assistant Manager will work closely with the hotel management team to enhance guest experiences, manage staff, and maintain high standards of service. The ideal candidate will possess strong leadership skills and a commitment to excellence in the hospitality industry.
Responsibilities: * Assist the Hotel Manager in daily operations and ensure adherence to hotel policies and procedures.

• Supervise and train staff to provide exceptional customer service and maintain high standards.
• Handle guest inquiries and complaints promptly and effectively, ensuring guest satisfaction.
• Monitor and manage inventory levels, including supplies and amenities to ensure smooth operations.
• Assist in budgeting and financial management, including tracking expenses and revenue.
• Implement marketing strategies to promote hotel services and attract new guests.
• Conduct regular inspections of the hotel premises to ensure cleanliness and maintenance standards are met.
• Coordinate with various departments to ensure seamless operations and guest experiences.
• Prepare reports on hotel performance and suggest improvements to management.
• Participate in staff recruitment and performance evaluations to build a strong team.

Preferred Candidate: * Strong leadership and interpersonal skills.

• Excellent communication skills in English and Arabic.
• Proven experience in hotel management or a similar role.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Customer-focused with a passion for hospitality.
• Strong problem-solving skills and attention to detail.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of hotel management software and systems.
• Ability to motivate and inspire a team.
• Strong organizational and time management skills.

Bayt