Client liaison and relationship management

• Responsible for the complete management and delivery of quality corporate administrative services to an assigned portfolio of local and international companies.
• Ensure excellence in client service delivery and customer experience;
• Build strong relationships with clients and ensure client matters are handled promptly;
• Ensure that client services are delivered within the set deadlines and as per defined quality standards; and engage with the clients on an ongoing basis
• Managing client complaints, and providing the solution/escalating

Job management

• Creation of Job Fee set up, credit memos;
• Drafting and issuance of invoices and credit notes;
• Ensure the annual service and variance fee invoices are produced and distributed for each company and follows-up on the outstanding accounts receivable for each company ensuring that the appropriate overdue reminder and suspension of services notices are sent as required.
• Assisting with review of Work-In-Progress and in determining write-offs
• Complete time recording on a daily basis for posting to the accounting records for each company.

Company set up/Migration

• Liaison with authorities to request for online portal admin login
• Drafting all required set up application forms and resolutions/POA to be signed by the client and sending them to the client (subject to RM authorization)
• Uploading all KYC and signed documents on Sharepoint or Filesite
• Completing online application, uploading all required documents on the portal and submit the application online
• Follow up and respond to queries from authorities for initial approval
• Accompanying client for signature of Memorandum and Articles of Association and lease is booked with client and authority
• Follow up with Authorities for the issuance of the license, registration certificate and Memorandum and Articles of Association
• Circulating the license, registration certificate and Memorandum and Articles of Association
• Preparation and submission of post licensing work/requirements
• Inform the client to comply with the post licensing requirements: appointment of auditor, company stamp, letterhead, PSA etc.

Corporate administration

- Preparation of transfer instructions;

- Follow up with bank for swift details;

- Preparation of letters;

- Drafting transfer instructions

Company secretarial services

- Preparation of directors and shareholder\xe2\x80\x99s resolution;

- Preparation and updating of registers and share certificates;

- Application for license renewal, and filing of annual returns;

- Submission of annual financial statements;

- Preparation and circulation of compliance checklist to directors;

- Organisation of board meetings;

- Drafting of agenda, and compiling the board pack;

- Attendance to board meeting as secretary, and providing compliance updates to board as well as taking attendance and recording of the meeting;

- Drafting of minutes of meetings and action points and circulating to the board of directors;

- Application for change in shareholding, officers, company name etc. (including resolutions drafting and online application)

Bank account opening

- Participate in the opening of bank accounts for each company and the execution of related documentation required by the bank

- Preparation of bank forms for bank account opening;

- Liaison with bank for bank account opening;

- Attendance at meeting with banker and provision of documents and information.

Bayt