Description

Assistant Laundry Manager

Dubai Sofitel Dubai The Obelisk

Company Description

Company Description

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion
SOFITEL DUBAI the obelisk

Sofitel Dubai the Obelisk scheduled to open in the first quarter of 2020, will be Sofitel\'s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French \xe2\x80\x9cJoie de Vivre\xe2\x80\x9d. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand\'s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist - Laundry Manager and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

• Ensure that the laundry operation runs smoothly and efficiently and is cost effective
• Work closely with Engineering Department to ensure preventive and corrective machine maintenance is done as per schedule and that all equipment are in proper working order
• Ensure that wash processes are followed as per set standard formulas in line with the time, temperature and dosing of chemicals
• Oversee the entire laundry, dry cleaning, pressing and valet operations and ensure correct processes are followed
• Train all supervisory and laundry colleagues ensuring that product and service standards are adhered to by the team
• Conduct interviews, hire staff, and discipline employees in conjunction with Director of Housekeeping and the Human Resources Department
• Prepare and update job descriptions for each laundry job category
• Positively promote laundry sales awareness and maximize the departmental revenue (save water and energy, save chemical and laundry accessories, increase linen life, etc.)
• Source the market for new equipment, ideas, chemicals that might help to reduce cost and increase efficiency and productivity
• Prepare requisition for supplies, chemicals for approval by Director of Housekeeping
• Ensure that the highest standards of cleanliness are maintained in all areas of the laundry and regular cleaning tasks are established and carried out
• Hold morning briefings and monthly departmental meetings with staff
• Attend immediately to all guest complaints re: laundry services and ensure follow-up
• Ensure that all laundry employees maintain high standards of Hotel grooming policy
• Maintain strong relationships with other departments, particularly Butlers and Housekeeping, and with machinery and chemical suppliers
• Adhere to OH&S policies and procedures and ensure direct reports do the same
• Adhere to MSDS of chemical and their usage
• Implementation of all SOPs in laundry and uniform room
• Taking proper inventories of Uniform and ordering of all uniform and shoes for hotel staff
• Liaising with Uniform and laundry suppliers
• Conducting proper linen periodic inventories and maintaining sufficient par levels

Qualifications

PERSONAL ATTRIBUTES

• Must be able to lead and manage a team and have previous experience of doing so
• Knowledge of Opera Property Management System would be desirable
• Must be proficient in Microsoft Office
• Negotiation skills
• Delegation skills
• Training and coaching skills
• Administrational skills
• Organizational & time management skills
• Professionalism
• Communication skills (written/verbal)
• Goal focus
• Initiative
• Quality awareness
• Leadership skills

QUALIFICATIONS

• Degree in Hotel Management

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