Job Description

Key Responsibilities

Visa & Government Compliance (30%)

- End-to-end management of employment visas/residence

- Liaise with Dubai government entities (GDRFA, MOHRE, Amer Centers) for document processing

- Monitor visa renewal timelines and manage medical/insurance compliance

Employee Lifecycle Management (30%)

- Conduct onboarding programs tailored

- Handle employee relations across time zones (e.g. attendance tracking, conflict resolution)

- Manage exit clearances and final settlements per UAE labor law

Payroll & Reporting (20%)

- Monthly payroll processing using regional platforms (e.g. Bayzat, WPS-compliant systems)

- Maintain accurate OT records and commission calculations for customer support agents

- Generate HR analytics reports (attrition, headcount, compliance metrics)

Business Partnership (20%)

- Support customer support managers on performance calibration & disciplinary actions

- Implement local HR initiatives aligned with global standards

Must-Have Qualifications

? Work Experience:

- Minimum 3 years as HR generalist in Dubai

- Documented experience processing UAE visas for Southeast Asian nationals

- Proven track record supporting 50+ employee teams

? Technical Skills:

- Expertise in UAE labor law (Article 65 termination, limited/unlimited contracts)

- WPS payroll certification & advanced Excel skills (pivot tables, VLOOKUP)

- Familiarity with Dubai government portals (Tasheel, GDRFA app, ICP smart services)

? Soft Skills:

- Cross-cultural communication fluency

- Crisis management in high-pressure compliance situations

- Arabic language skills (preferred for government liaison)

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

Application Question(s):

Are you ready to join immediately ?
Experience:

HR in UAE: 3 years (Required)
Expected Start Date: 01/08/2025