Assistant Housekeeping Manager Zoya Ajman

Ajman, United Arab Emirates

Job Description

Overview:
The First Group Collection portfolio of six operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city The First collection of Business Bay opened in July 2022. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

The First Group Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience \xe2\x80\x93 the world\xe2\x80\x99s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among Dubai\xe2\x80\x99s hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, The First Group Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai. :
The Assistant Housekeeping Manager will be responsible for managing the housekeeping department and ensuring that all areas of the facility are maintained to the highest standards of cleanliness and orderliness. They will oversee the daily operations of the department and manage a team of housekeeping staff to ensure that all tasks are completed efficiently and effectively.

  • Manage and supervise the daily operations of the housekeeping department, including the scheduling of staff, assigning of tasks, and monitoring of performance.
  • Train, coach, and mentor housekeeping staff on proper cleaning procedures, equipment usage, and customer service.
  • Ensure that all guest rooms, public areas, and back of the house areas are cleaned and maintained to the highest standards of cleanliness.
  • Inspect rooms, public areas, and back of the house areas to ensure that cleanliness standards are met and maintained.
  • Work with other departments, such as front office and maintenance, to ensure that all guest requests are fulfilled in a timely and efficient manner.
  • Investigate and resolve guest complaints or concerns related to housekeeping services.
  • Manage inventory levels for cleaning supplies and equipment, and coordinate with the purchasing department to order supplies as needed.
  • Ensure compliance with health and safety regulations and procedures.
  • Manage administrative tasks, such as record-keeping, preparing reports, and managing budgets.
  • Provide regular feedback to the Housekeeping Manager on departmental performance, issues, and opportunities for improvement.

Desired Skill & Expertise:
  • Bachelor\'s degree in hospitality management or related field required.
  • At least 5 years of experience in housekeeping or related field, with a minimum of 2 years in a supervisory or management role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Knowledge of housekeeping equipment and cleaning techniques.
  • Proficient in Microsoft Office and other relevant software applications.

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Job Detail

  • Job Id
    JD1529885
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ajman, United Arab Emirates
  • Education
    Not mentioned