Job Description

Assistant Front Office Manager

Location:

ECOS Dubai Hotel, Al Furjan, Dubai

Job Type:

Full-Time

About the Role

ECOS Dubai Hotel is seeking an

Assistant Front Office Manager

to join our team. If you are passionate about hospitality, guest satisfaction, and team leadership, we'd love to hear from you. This role plays a key part in delivering memorable guest experiences and ensuring smooth front office operations.

Key Responsibilities

Supervise daily front office operations (check-in/check-out, guest services, concierge) Lead and develop a motivated, high-performing front office team Ensure high levels of guest satisfaction and resolve complaints efficiently Promote hotel services and increase revenue through up-selling and guest loyalty programs Act as Manager on Duty when required Collaborate with other departments to ensure seamless operations Maintain compliance with all hotel policies, procedures, and brand standards

Requirements

Female candidates only

(as per operational requirements) Minimum

2 years of experience

in a similar role in hospitality Strong leadership, organizational, and problem-solving skills Excellent communication and interpersonal skills Proficiency in

Opera

or similar property management systems Customer-focused with a professional and positive attitude Fluency in English; additional languages are an advantage

What We Offer

A collaborative and inclusive team culture Opportunities for professional growth and career advancement A chance to be part of a forward-thinking hospitality brand in Dubai
Job Type: Full-time

Application Question(s):

Are you currently based in the UAE? Do you have at least 2 years of experience in a similar Front Office leadership role? Are you proficient in using Opera or a similar hotel property management system? Are you available to join within 30 days (or sooner)? This role is open to female candidates only due to operational requirements. Do you meet this criterion? Your Current Salary ? * Salary Expectation ?