Job Description

Job Summary:
The Assistant Food & Beverage (F&B) Manager supports the F&B Manager in overseeing daily operations of restaurants, bars, banquets, and other food service outlets. This role ensures high-quality service, efficient operations, and guest satisfaction while maintaining compliance with health, safety, and company standards.
Key Responsibilities:
1. Operational Management:

• Assist in managing daily F&B operations, including restaurants, bars, room service, and banquets.
• Ensure smooth service delivery, maintaining high standards of food quality, presentation, and hygiene.
• Monitor inventory levels, order supplies, and control costs to meet budget goals.
• Assist in scheduling staff, ensuring adequate coverage for all shifts.

2. Customer Service & Guest Satisfaction:

• Address guest concerns promptly and professionally to ensure a positive dining experience.
• Train staff on customer service best practices to enhance guest satisfaction.
• Gather and analyze guest feedback to implement service improvements.

3. Staff Supervision & Training:

• Assist in recruiting, training, and supervising F&B staff (servers, bartenders, kitchen staff, etc.).
• Conduct performance evaluations and provide coaching to improve team efficiency.
• Foster a positive work environment, promoting teamwork and professional growth.

4. Compliance & Safety:

• Ensure compliance with health, safety, and sanitation regulations (e.g., HACCP, local health codes).
• Monitor food handling, storage, and preparation to maintain hygiene standards.
• Assist in implementing company policies and procedures.

5. Financial & Administrative Duties:

• Help manage budgets, control costs, and minimize waste.
• Assist in preparing reports on sales, expenses, and profitability.
• Handle cash management, POS systems, and billing procedures.

Qualifications & Skills:

• Education: Degree or diploma in Hospitality Management, Business Administration, or related field.
• Experience: 3+ years in F&B operations, with at least 1 year in a supervisory role.
• Skills:
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Knowledge of food safety regulations and best practices.
• Proficiency in POS systems and Microsoft Office.
• Ability to multitask in a fast-paced environment.

Work Conditions:

• Flexible hours, including evenings, weekends, and holidays.
• Fast-paced, high-pressure environment.
• May require standing for long periods.

Career Path:
Potential advancement to Food & Beverage Manager, Restaurant General Manager, or Director of Food