Job Description

About Company

Dorchester Collection is a portfolio of the world's foremost ultra-luxury hotels and residences in United Kingdom, Europe and the United State of America, each of which reflects the distinctive culture of its destination. Nine iconic addresses, nine extraordinary hotels, one unique collection. One global compass guiding you to the only destinations you'll ever need.

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

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We care about your career and are known for having the absolute best people in the industry. When you join us as an Assistant Director of People & Culture you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

WHAT YOU'LL DO
You'll love what you do and take pride in delighting our guests:

Under the guidance of the Director of People & Culture you will be responsible for running all operational People and Culture activities in order to ensure the smooth functioning of the People and Culture Department to ensure that the People and Culture requirements throughout the hotel are met to ensure all aspects of our Guest Centric journey are met.

You will also ensure that all the DCD business units are in full compliance with the local labor laws and regulations.

You will also contribute to the processes and activities that create and promote the Dorchester Collection culture and values bringing the Company Philosophy "We Care" to life to ensure our employees receive nothing but the best experience.

You will act on behalf of the Director of People & Culture on his/her behalf when not present and provide leadership support in all areas of the People & Culture function.

Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Assistant Director of People & Culture you'll have the opportunity to bring these to life and continue to create our legacy.

You will work with the HODs and Senior leaders to ensure that the correct talent is being recruited at all times and support as appropriate both the Talent Attraction Manager and Learning & Development Manager to ensure that the right people are recruited and trained into the various roles they will fulfill.

You will provide advice and guidance to both managers and employees on Human Resources policies, legal requirements, staffing issues, and act as an arbitrator where necessary.

While providing the employees with counselling, guidance, career planning, and overseeing disciplinary matters, you will assist with conducting development and performance reviews, identifying key personnel for further development and structured career path.

You will be instrumental in supporting and the implementation of the People & Culture training systems and processes to ensure that employees have all the necessary framework and skills to perform their job efficiently and effectively.

It will be critical to oversee the development and execution of an internal communication strategy to engage employees behind the hotel's vision, values, service and operational goals.

The items shared are the essence of a day in the life of an Assistant Director of People & Culture but we'll make sure you are provided with specifics on how we care for our hotel.

WHAT YOU'LL BRING

You'll bring your unique personality and passion to the role and the team.

You have a talent for building lasting relationships with internal and external customers and passion for working in hospitality.

You are skilled in talent sourcing and able to demonstrate effective problem solving skills and analysis of the situation and trends to develop and apply appropriate strategies.

With excellent ability to multi-task and superb time-management skills, you will be great in planning, organising and implementing various initiatives and events to ensure that our staff are fully engaged at all phases of their employment.

You are adaptable to the ideas of different cultures, settings and situations.

As a detail orientated and hands on Team Player with strong interpersonal skills, you will thrive on mentoring team members to achieve better results and celebrate success within the team.

Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.

English is the primary language used in our hotel. You can comfortably communicate in this language.

You will have a relevant professional certification or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels. Yor previous experience in the Middle East will be a competitive advantage.

Skills Required

Human Resources

Talent Acquisition

Selection

Onboarding

Employee Engagement

Performance Management

Compensation & Benefits

• As an Assistant Director of People & Culture at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

Competitive Salary Package
World-class Development Opportunities
Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay up to twice a year at each hotel!
50% off at bars and restaurants within all of our Dorchester Collection hotels
Duty Meal Allocation Allowance
Medical Insurance
Life Insurance
Annual Flight Allowance
Housing Allowance
Transportation Allowance
Other benefits include Uniform and Annual Social Events