As Assistant Bar Manager, I will assume full responsibility for the efficient operation of the beverage department to provide exceptional products and services within Six Senses brand operating standards and budget.
I will work strategically with the Restaurant Manager to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will support an overall consistency of the Company's vision, quality/standards and develop concepts consistent with brand identity.
My scope of work includes:
Keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.
Focus on the rejuvenation of the beverage experience.
Beverage products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
Focus and review regularly through my physical presence in my department, our rigorous adherence to LQA standards.
Responsible for an exceptional guest experience service.
Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.
Responsible for inspecting department and guests' orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame.
Lead a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
Be responsible and ensure that Bar and beverage amenities, menus and wine lists will remain relevant and in keeping with Six Senses wellness and sustainability practices.
Have a full knowledge of menus and specials of all outlets and a, excellent knowledge of the wine list and be able to recommend wine in absence of sommelier
Responsible for monthly beverage inventory.
Thorough knowledge of all facilities and services offered by the property.
Support updating guest history profile.
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.
Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the department.
Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.
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