Tracks online sales data, maintains Digital promotional materials inventory
Prepares Website marketing reports by collecting, analysing, and summarizing sales data.
Coordinate with Sales team and stores to collect products for adding it to the online shops.
Support Marketing officer with Social Media campaigns for various social media platforms to align with marketing strategies
Support in Publishing contents on the social media platforms
Stay up-to-date with the latest industry and digital trends
Support Customer service representative in Responding to customer inquiries & comments formats on social platforms in a timely manner
Support in Monitor and provide feedback on engagement/conversation via social media channels to marketing officer
Work with the marketing, creative, and customer experience team to create high quality, engaging, relevant, and timely content
Support marketing officer with the social media editorial calendar and ensure the content is published by the stipulated deadlines
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation