Application Systems Supervisor Starbucks Kuwait

Kuwait, Kuwait

Job Description

Job no: MRF12052
Location: Kuwait
Kuwait Head Office Starbucks From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and the rich tradition, but that also brings a feeling of connection. Starbucks coffeehouses have become a beacon for coffee lovers everywhere because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. It\xe2\x80\x99s not unusual to see people coming to Starbucks to chat, meet up or even work. Starbucks is a neighborhood gathering place, a part of the daily routine \xe2\x80\x93 and we couldn\xe2\x80\x99t be happier about it. Get to know us and you\xe2\x80\x99ll see: we are so much more than what we brew. Starbucks prides itself on its people, or \xe2\x80\x98partners\xe2\x80\x99 as we call them. We strive to develop each partner to achieve their career goals, whether this is to become a district manager, Coffee Master or work within one of our Head Office functions.
Role Profile: Accountable for Management & Maintaining Brand Software Applications and Master data Management. Ensure all sales and purchase-related systems within the division, have accurate and relevant master data, and enable transactional systems integration. The below Key Performance Areas include but are not limited to: Accountable for managing software applications as well as software and Inventory systems upgrades. Monitor applications where applicable and complete required data updates, also liaise with central IT teams to ensure any issues are resolved within agreed business SLAs (Service Level Agreements). Analyzing business operations and improving efficiency Monitoring the roll-out of new software applications to ensure there are no underlying issues Troubleshooting and resolving any problems with business application software Training employees on the use of any new software applications Creating, executing, and maintaining brand Master - Menu data Knowledge: Ideally from a Retail background, with a broad and deep knowledge of Retail processes Experience:
  • 3+ years of experience
  • Experience in defining, documenting, and capturing Process
  • Experienced in Retail Master data management & software.
  • Knowledge of Product and Recipe Management
Skills:
  • A strong communicator, able to influence and challenge in a constructive way
  • Demonstrates both a structured and detailed approach
  • Able to draw out and capture clear business requirements and functional processes
  • A customer-first approach, confident and experienced in interacting
About Us: Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world\xe2\x80\x99s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang\xe2\x80\x99s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria\xe2\x80\x99s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group\xe2\x80\x99s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya\xe2\x80\x99s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Advertised: 05 Apr 2023 Arab Standard Time
Application close: 04 May 2023 Arab Standard Time

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Job Detail

  • Job Id
    JD1527097
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuwait, Kuwait
  • Education
    Not mentioned