The Role
Contractor - API Integration Software Engineer Location: Dubai (United Arab Emirates) Level: Analyst ManpowerGroup Contractor \xe2\x80\x93 12 months Renewable Role Description This role is for a Digital Solutions API Integration Engineer within our Client Service team. As a key subject matter expert and team member, the successful candidate will provide direct API integration support for the onboarding and ongoing success of our clients that connect with us through the Clients Developer Platform (VDP), work with a diverse set of Clients issuers, merchants, and mobile ecosystem partners to deliver API-based products into the CEMEA marketplace. The candidate will be expected to leverage his/her deep understanding of REST APIs (and related technologies) and technical experience to work with clients and internal resources to support and bring products to market quickly and with minimal friction. Working collaboratively with various stakeholders, he/she will lead troubleshooting events with the clients and proactively resolve issues. The successful candidate will develop and recommend scalable processes, communication tools and overall guidance to regional heads/leads to achieve the product and platform goals. This position would be ideal for a candidate with an API backend engineering or integration support background looking to build upon that experience in a payment\xe2\x80\x99s technology company. Essential Functions: \xe2\x80\xa2 Provision of first level remote and/or in-person (at client locations) technical integration support, onboarding of clients implementing APIs on the Clients Developer Platform, advising clients (issuers, acquirers, merchants, fintech, etc.) on their integration options in line with the project scope and being the technical resource to understand their solution architecture in its entirety. \xe2\x80\xa2 Ensure client integration is optimal by performing API functional tests and validations to ensure data accuracy and performance. \xe2\x80\xa2 Hold technical briefing sessions on the API product(s) being implemented and review the client\xe2\x80\x99s technical solution architecture based on their project scope. \xe2\x80\xa2 Actively engage with various teams and functions in Product, Technology and Client Services to ensure smooth client onboarding/implementation and troubleshoot post go-live support issues where required. \xe2\x80\xa2 Be a subject matter expert in Product configurations, with deep understanding of integration requirements of respective APIs and the product use case. \xe2\x80\xa2 Play a consultative role during pre-project engagements with key clients to understand the scope of their solution, and partner with the Products team to define solutions where applicable \xe2\x80\xa2 Recommend enhancements to product capabilities, product documentation and integration process reviews. \xe2\x80\xa2 Collaborate with stakeholders in Product, Technology, Client Services and related functions to analyze requirements of new API-based products, services or initiatives (including enhancements to existing ones) and formulate technical implementation and support solutions. This also includes their successful deployment, testing and pilot execution of the new product or enhancement to ensure business goals are achieved in a cost effective and timely manner, meeting client\'s needs and high level of satisfaction.

Requirements
Qualifications Basic Qualifications: \xe2\x80\xa2 5 or more years of work experience with a bachelor\xe2\x80\x99s degree or an advanced degree (e.g., Masters) in Computer Science or similar field Preferred Qualifications: \xe2\x80\xa2 6 or more years work experience in software engineering and integration covering web and mobile payment platforms Key Competencies: \xe2\x80\xa2 You have a strong understanding of RESTful based APIs and proven experience working with APIs, SDKs and web services. Knowledge of payment schemes, transactions flow and ISO 8583 financial transaction message is highly recommended. \xe2\x80\xa2 You are proficient in programming languages such as JavaScript, Python, Java or any other related developer tools. \xe2\x80\xa2 You have proven experience in troubleshooting APIs failures, network connectivity issues using any logging or monitoring tools, use of API testing tools such as Postman/SOAP and API test scripts that demonstrates the functionality of integrating APIs to stakeholders\xe2\x80\x99 application or system. \xe2\x80\xa2 Knowledge of cryptography concepts such as encryption, signing, hashing and cryptography algorithms. \xe2\x80\xa2 You have experience creating and reviewing technical solution design documents, use case diagrams related to API and SDK integrations. \xe2\x80\xa2 You have excellent interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines. Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences \xe2\x80\xa2 You have project management skills with the ability to plan, organize tasks and track project progress. Requires cross functional and global collaboration skills with the ability to manage complex and varied workload required to support multiple concurrent implementations, and multiple activities with both internal and external stakeholders. \xe2\x80\xa2 You are a self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to work independently, prioritize and manage multiple projects simultaneously. \xe2\x80\xa2 You have strong technical aptitude, problem solving skills and attention to detail. \xe2\x80\xa2 Experience integrating products on the Clients Developer Platform would be an added advantage. \xe2\x80\xa2 Familiarity with Android/iOS development would be an added advantage. \xe2\x80\xa2 Fluency in Arabic language would be an added advantage.

About the company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world\'s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: * IT & Telecommunications * Engineering & Construction, Oil & Gas * Banking, Finance & Legal * Sales & Business Development * Marketing, Public Relations & Communications * Human Resources & Training * Customer & Support Services (Secretarial and Administrative) * Operational, Supply Chain & Logistics * Executive Recruitment * Emiratization Solutions * Recruitment Program Outsourcing Solutions * Managed Service Provider Solutions * Talent Based Outsourcing Solutions * Outsourced Staffing Solutions

More jobs on

Talent Pal