Job Summary

• Day to day processing of Transaction Monitoring (TM), Transaction Screening (TS) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT\xe2\x80\x99s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
• Reporting Internal SAR\xe2\x80\x99s for cases escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Support Country Head FCSO/Regional Head FCSO with any complex investigations as required.
• Ensure timely initiation of any follow up actions to effectively process cases in TM, TS and NS with clear narratives.
• Assist the Country Head FCSO to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO\xe2\x80\x99s), and Country FCC.
• Ensure names are added to the watch lists on a timely basis.
• Share high profile cases with Regional Cluster Head of FCSO to develop typologies and other materials to improve controls.

Responsibilities

Strategy

• Purpose of this role is to operate and run the FCC UAE Production Orders function \xe2\x80\x93 e.g., receipt, classification, logging, central operation search, escalation, and response.

Business

• Support the implementation of the FCSO strategy by escalating appropriate FCC and AML surveillance issues and executing activities in line with guidance documents, Group requirements and regulatory expectations.
• Maintain thorough knowledge of bank products across all segments (i.e. retail, commercial, private, correspondent banking and trade) and the ability to execute end-to-end investigations across all segments.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC.

Processes

• Day to day processing of List Management (LM), Production Orders (RO), Transaction Monitoring (TM), Transaction Screening (TS) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT\xe2\x80\x99s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
• Support Country Head FCSO/Regional Head FCSO with any complex investigations as required.
• Ensure timely initiation of any follow up actions to effectively process cases in LM, TM, TS, PO and NS with clear narratives.
• Assist the Country Head FCSO to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO\xe2\x80\x99s), and Country FCC.
• Reporting Internal SAR\xe2\x80\x99s for cases escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO.
• Ensure names are added to the watch lists on a timely basis.
• Share high profile cases with Regional Cluster Head of FCSO to develop typologies and other materials to improve controls.

People & Talent

• Promote a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Ensure forward planning, prioritization, deadline management, streamlined workflows and efficient work practices are the norm.
• Individual accountability for Learning and Development Plans and execution.

Risk Management

• Understand technical aspects of systems relevant to Case Management.
• Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Identify intelligence for typology studies and risk mitigation plans.
• Map risks, quantify the potential impact and escalate where necessary.
• Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies

Governance

• Collateanalyse and provide data to senior management and relevant governance/risk committees.
• Design and maintain dashboards and metrics that allow FCC to dynamically monitor financial crime risk and operational performance for key FCC processes.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the FCC UAE Law Enforcement team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Comply with all regulations promulgated by UAE Central Bank DFSA and ADGM

Key stakeholders

• Head FCC
• Head of UAE FCSO
• Country FCC Team
• Country FCSO and Compliance Teams
• Sanctions Teams
• Country FCSO Wider Team
• Direct Manager

Other Responsibilities

• Embed \xe2\x80\x9cHere for good\xe2\x80\x9d and the Group\xe2\x80\x99s brand and values in the team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Providing guidance and training to relevant value chain stakeholders (e.g. Country FCSO, New Joiners) when and as needed as directed by Country Head FCSO.
• Provide back up support to Country FCSO team colleagues as required.

Our Ideal Candidate

• Relevant qualifications such as ACAMs and FCC training academy

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• CFCC Policies and Standard
• CFCC Advisory
• CFCC Assurance
• Surveillance (including Screening and Monitoring)
• Investigations
• Compliance Risk Assessment
• Regulatory Liaison
• Manage Change
• Manage Projects

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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