ANALYST - ARABIC & ENGLISH SPEAKING FREELANCER
ABOUT US
DataEQ uses social media and other customer feedback data to help our clients (large enterprise brands) generate better CX insights, manage risk, improve conduct reporting and optimise social customer service. Data is at the heart of what we deliver, so our work requires a strong understanding of qualitative and quantitative methodologies, as well as the ability to structure data in innovative ways to address clients' business problems.
ABOUT THE JOB
The DataEQ Analyst Team is an exciting group of passionate and detailed-oriented data experts who believe in the value of social media as a source of actionable business insights. We are looking to hire a Freelance Analyst with a focus on Middle East and North African (MENA) clients. Our Freelance Analyst will need to have capacity to take on a minimum of 15 hours per week of work, with the opportunity for more hours as and when needed.
As an Analyst, you will provide clients with insights to inform strategic and operational interventions for a range of business use cases, from customer experience to governance. Our clients are leaders in a range of diverse industries including, financial services, telecommunications, and retail.
Using DataEQ's proprietary platform, you will compile reports based on quantitative and qualitative analysis of social media data. You will work closely with account directors and directly with clients, to develop research briefs and present their report findings. Internally, our analysts consult with a methodological eye on a variety of business projects and client solutions.
Our best analysts are talented connectors of quantitative and qualitative consumer, competitor and market data, and are skilled at contextualising and communicating insights, verbally and visually. Our environment is fast-paced and deadline-driven, so you'll also need to manage your time in a way that balances time for thinking, with time for execution, and be willing to learn a lot as you go.
WHAT YOU'LL BE DOING DAY-TO-DAY
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.