Job Description

Key Responsibilities:

Amazon Product Management:

List and manage product catalog (including images, detailed descriptions, competitive pricing, and keywords). Regularly update listings to maintain accuracy and compliance.
Order & Inventory Management:

Oversee order processing, track shipments, and ensure timely delivery through Seller Flex and FBA channels. Coordinate with warehouse and logistics teams for inventory replenishment and management.
Customer Service & Support:

Handle customer queries, returns, disputes, and feedback promptly and professionally. Maintain high seller ratings and positive customer feedback.
Sales Growth & Listing Optimization:

Optimize product listings for Amazon SEO to improve rankings and visibility. Monitor pricing strategies, run A/B tests on listings, and suggest promotions. Performance Monitoring & Reporting: Analyze sales trends, account health, and performance metrics. Prepare and present regular performance reports and actionable insights.
Buy Box & Pricing Strategy:

Track market price competition and report to relevant departments. Implement strategies to win and maintain the Buy Box position.
Account Health Management:

Ensure compliance with Amazon policies. Proactively address account health issues and resolve any operational risks.
Requirements:

Proven experience managing Amazon Seller Central, Seller Flex, and FBA operations. Strong knowledge of Amazon algorithms, ranking factors, and policy compliance. Proficiency in using Amazon tools and third-party marketplace management software. Excellent analytical skills with ability to interpret data and trends. Strong communication and problem-solving skills. Detail-oriented with ability to multitask in a fast-paced environment. Familiarity with tools like Helium 10, Jungle Scout, etc.
Job Type: Full-time