Job Description

At Scale AI, we enable governments to adopt AI with confidence. Our mission is not just to deploy cutting-edge technology--but to ensure it is trusted, understood, and used. We're building a new discipline that integrates enablement, change management, and AI fluency to support national transformation efforts.

We're looking for a strategic and hands-on AI Learning Experience Lead to design and deliver GenAI training programs that accelerate adoption across public sector audiences. This senior IC role combines instructional design, facilitation, user-centered thinking, and AI storytelling. You'll build the foundation for a scalable learning system that helps demystify AI for government employees, educators, and youth.

You will:

Design and launch a flagship AI 101 course, hosted on a selected LMS with certification and badging features. Develop localized, modular GenAI learning content for key audiences--public servants, educators, youth, and executives. Deliver high-impact workshops and sessions, supporting national AI initiatives. Partner with internal teams to translate technical concepts into accessible, engaging formats. Localize global content to align with Gulf cultural, institutional, and linguistic norms. Ideally you'd have:
3-5+ years in instructional design, learning experience design, or training delivery, ideally in public or government sectors. Skilled in simplifying technical content--you can explain GenAI clearly in both Arabic and English. Strong facilitation and communication skills; confident presenting to senior stakeholders and diverse audiences. Comfortable operating in fast-paced, ambiguous environments, with a strong sense of ownership and initiative. Experience with certification programs, LMS platforms, and scalable training systems.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.