Job Description

Job Title Customer Service Officer

Description

We are looking to hire a driven Agriculture Engineer-Sales Assistant to join our amazing team at Al Futtaim Group in United Arab Emirates, United Arab Emirates.
Growing your career as a Full Time Agriculture Engineer-Sales Assistant is an incredible opportunity to develop relevant skills.
If you are strong in creativity, cooperation and have the right drive for the job, then apply for the position of Agriculture Engineer-Sales Assistant at Al Futtaim Group today!

Agriculture Engineer-Sales Assistant | Ace Hardware | Yas, Abu Dhabi

Overview of the role

To deliver a clean, tidy, shoppable store that allows customers to have a complete shopping experience, to drive sales to meet targets by using selling techniques and product knowledge. Utilizing your skills to enhance sales of all garden products (plants, soil, equipment's, decorative garden products etc) to educate and train customers and team members.

What you will do

Customer Service

• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner

POS Operation

• As and when required, to operate the point of sales system. To be aware of the procedures required for cash operation and to maintain a high level of accuracy in all transactions

Specialist Product Knowledge

• To actively learn the product uses and pluses of the range of goods, to be able to advise customers on the right product to meet their requirements and ensure increased revenue through add on sales. To utilise your skills and experience as a Horticulturist to maintain the Garden section (indoor and outdoor) and specifically advised and educate customers and other team members on the associated products.

Receiving Deliveries

• To assist with the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase

Ticketing & Pricing

• To comply with instore procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.

Merchandising Principles

• After adequate training to apply the Merchandising Principles at all times ensuring a corporate imagine is achieved and that we have the best possible looking stores in its product category. To be responsible for maintaining a clean and tidy store by initiating a cleaning programme for your assigned dept.

Other events

• Where required to assist in other events such as stock take, new store openings, product and seasonal launches, etc.

Skills

Required Skills to be successful

• Excellent communication and negotiation skills
• Good presentation and excellent personal organisation
• A passion for the retail industry
• Comfort with retail rotation shifts
• Comfort with physical work
• Pride in achieving individual targets

What Equips you for the Role

• Education: Agriculture Engineer (Graduate Certificate)
• Minimum Experience and Knowledge: At least 2 years' experience in a Retail environment and Agriculture Engineer Certificate is required.

Benefits of working as a Agriculture Engineer-Sales Assistant in United Arab Emirates, United Arab Emirates:
? Company offers great benefits
? Company offers career progression opportunities
? Competitive salary

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