Career Area: Sales

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Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you\'re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

When you join Caterpillar, you\'re joining a global team that cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What you will do:

As an Aftermarket Solutions Rep, you will drive services growth for Resource Industries (RI) delivering the parts \xe2\x80\x9cSales to Users\xe2\x80\x9d business plan in conjunction with growing \xe2\x80\x9cPercentage of Population Sales\xe2\x80\x9d and achieving RI areas of focus targets to capture the lost opportunity.

Most importantly, the job will require acute customer focus at mine site level and strong
proximity and coverage (along with dealer) via implementation of key initiatives and projects designed to deliver added value and enhanced customer experience.

Job duties and responsibilities:

• This position will cover the East African Dealer territories.
• Accountable for achieving Sales to Users\' Business Plans and growing Caterpillar Parts Market Share in designated territory and with each designated dealer.
• Accountable for executing key aftermarket initiatives (i.e., CVA contracts, demand planning,
• Prioritized Service Events, connectivity with business partners for designated dealers.
• Develop and manage merchandising programs and related budgets with designated dealers to generate incremental growth.
• Develop and manage commercial strategies and tactics with designated dealers to drive overall business and generate incremental growth.
• Develop and maintain effective internal partner relationships and relationships with account managers, dealers, and customers to achieve parts sales growth.
• Travel at least 50% of the time to visit dealers and customers to gain more insights into the business and to provide counselling and advice on their aftermarket business.

Skills you will have:

• Technical Excellence - Extensive level of experience : Provides effective solutions to technical challenges through strong technical competence, effectively examining implications.
• Products and Services - Working knowledge : Explains key features, benefits, and advantages of current and new products.
• Value Selling - Extensive level of experience: Has a clear understanding of customer business needs and how to meet those needs. Coaches\' others on the application of \'value selling\' principles and practices.
• Customer focus - Extensive experience: Supports creation of products and services to resolve customer business issues. Fosters strong customer relationships via delivery on commitments, ongoing feedback/improvement, and open communication with the ability to constructively engage diverse audiences.

Degree and experience requirements:

• A completed 3-year qualification in a related field will be advantageous.
• Must have Mining Industry experience and knowledge, as well as Aftermarket experience in the Mining Industry.
• 4 - 7 years prior experience in field assignments and have demonstrated the ability to work independently and to communicate effectively with others in the workgroup, dealer personnel, and customers.
• Must have prior experience in project management, sales & marketing.
• Ability to work on increasingly more complex assignments and provide direction to lower-level reps on project assignments.
• Must be fluent in English. French will be advantageous.

Top candidates will also have:

• Strong communication & presentation skills.
• Excellent influencing skills at all levels.
• Strong negotiation skills.
• Team player.
• Self-starter, able to work autonomously.
• Ability to work with people from different backgrounds and cultures.
• Customer Focused.
• Drive initiatives and decisions that are customer-centric solutions with dealers.
• Selling Value Proposition.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. \xe2\x80\x8b

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Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.\xe2\x80\x8b

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Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit \xe2\x80\x8b

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. \xe2\x80\x8b

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Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Visa sponsorship available for eligible applicants.

Caterpillar is an Equal Opportunity Employer (EEO).

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