Job Description

Job Purpose

The Aftermarket Sales Engineer is responsible for developing and managing aftermarket business for

industrial mixers and agitators

, including spare parts, repairs, service contracts, retrofits, and upgrades. The role focuses on supporting the installed base across process industries in Saudi Arabia, ensuring equipment reliability while maximizing lifecycle value for customers.

Key Responsibilities

Aftermarket Sales & Business Development

Drive aftermarket revenue through sales of

spare parts, wear components, service contracts (AMC/CMC), inspections, repairs, overhauls, and retrofits

for industrial mixers and agitators. Identify and develop opportunities within the

installed base

, including obsolete or aging equipment. Prepare and submit

technical and commercial offers

, coordinating with OEM principals and internal service teams. Negotiate commercial terms and close orders in line with company objectives.

Customer Relationship Management

Build and maintain strong relationships with

end users, EPCs, maintenance teams, and shutdown planners

. Conduct regular site visits, equipment audits, and customer meetings across KSA. Support customers during

planned shutdowns, turnarounds, and emergency breakdowns

.

Technical & Application Support

Act as the technical point of contact for mixer/agitator aftermarket requirements. Assist customers in

spare parts identification, troubleshooting, performance improvement, and upgrade solutions

. Coordinate field service activities such as inspections, commissioning support, and corrective maintenance.

Market Intelligence & Reporting

Maintain a sales pipeline and provide accurate forecasts and monthly reports. Monitor competitor activity, pricing trends, and customer feedback within the Saudi market. Support marketing initiatives, campaigns, and installed base mapping.

Compliance & Safety

Ensure compliance with

company policies, OEM standards, Saudi regulations, and HSE requirements

.

Promote safe working practices during site visits and service activities.

Qualifications & Experience

Education

Bachelor's degree in mechanical engineering, Chemical Engineering, or related field.

Experience

5-10 years

of experience in

aftermarket/service sales

for industrial equipment. Strong exposure to

industrial mixers, agitators, rotating equipment, or process machinery

. Experience in

oil & gas, petrochemical, chemical, water, or industrial process plants

in Saudi Arabia or GCC is highly preferred.

Skills & Competencies

Solid understanding of

mixer/agitator design, applications, and maintenance practices

. Ability to interpret technical drawings, BOMs, and OEM manuals. Strong communication, negotiation, and customer-facing skills. Results-driven, proactive, and capable of working independently. Proficient in MS Office and CRM tools. Fluent in

English

. * Candidate Preferred from Companies such as GMM Pfaudler /Milton Roy/Chemineer/SPX etc.