Job Description

We are lloking for a confident, presentable, and service-driven

Receptionist

who can also assist with

basic marketing and lead management

. You will be the first face of the clinic and play a key role in both

client experience

and

clinic growth

.

This role is perfect for someone who loves aesthetics, enjoys interacting with people, and has a flair for marketing and social media.

Key Responsibilities:Reception & Front Desk Operations

Greet and welcome all clients with warmth and professionalism. Handle appointment bookings (phone, WhatsApp, walk-ins). Manage patient registration, consultation scheduling, and follow-ups. Handle billing, payments, and maintain daily cash records. Maintain a neat and organized reception and waiting area. Offer refreshments to waiting clients and ensure client comfort. Coordinate effectively with doctors, therapists, and management.

Marketing & Lead Management

Assist with responding to leads from social media platforms (especially TikTok, Instagram, and WhatsApp). Track and follow up with leads to convert inquiries into bookings. Encourage and guide clients to leave Google reviews and testimonials. Take behind-the-scenes photos/videos (with consent) for posting or for marketing use. Collaborate with the marketing team on ongoing promotions or campaigns. Support monthly promotional activities inside the clinic.

Requirements:

Minimum 1-2 years of experience in a front desk or receptionist role (preferably in a clinic or spa setting). Good English and Arabic communication Confident in handling customers and explaining treatments. Basic understanding of skin/aesthetic treatments is an advantage. Comfortable using WhatsApp, Instagram, and basic marketing tools. Organized, punctual, and able to multitask under pressure. Presentable appearance and pleasant personality.

What We Offer:

Friendly and professional work environment Training and development opportunities Attractive salary and performance-based incentives Opportunities to grow in front desk and marketing roles

To Apply:

Please submit your CV with a recent photo. We're excited to welcome someone passionate about both service and beauty to the Floss & Gloss family!

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Language:

Arabic (Required) * English (Required)