Administrator Telephone Caller Sharjah Rolla Or Near Rolla Area Only
Sharjah, United Arab Emirates
Job Description
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We are seeking a dedicated and dynamic individual to join our team as an Admin cum Tele Caller at our Institute . This dual-role position involves administrative responsibilities as well as telecalling tasks to support our academy\'s operations and outreach efforts. You will play a crucial role in promoting our institute and generating leads for enrollment. Responsibilities:
- Manage and organize office operations, including filing, data entry, and maintaining records.
- Handle incoming and outgoing correspondence, emails, and phone calls.
- Assist in scheduling appointments, meetings, and maintaining calendars.
- Procure and manage office supplies and equipment as needed.
- Ensure the cleanliness and tidiness of the office space.
- Conduct outbound calls to prospective students and parents to provide information about our academy\'s programs and courses.
- Answer inbound inquiries, addressing questions and concerns effectively.
- Maintain a professional and courteous tone during all telephonic interactions.
- Keep detailed records of all calls and leads generated.
- Follow up with potential students to encourage enrollment and track progress.
- Assist in marketing and promotional activities, including social media posts and email campaigns.
- Support in organizing and executing events, workshops, and seminars.
- High school diploma or equivalent (Bachelor\'s degree preferred).
- Proven experience in administrative roles, preferably in an educational or customer service setting.
- Strong communication skills. (Hindi language proficiency is a plus).
- Excellent telephone etiquette and customer service skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Highly organized with great attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Positive attitude, self-motivated, and a team player.
- Previous experience in telecalling or sales is a plus.
- Familiarity with education industry practices is an advantage.
- Could you please let us know which area you are currently living in?
- Hindi (Preferred)
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Job Detail
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Job IdJD1631961
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned