Wood Wizards Dubai is seeking a dedicated and organized Administrator to manage the day-to-day operations of our children's woodworking studio. The ideal candidate will be passionate about creating a welcoming and safe environment, ensuring smooth operations, and delivering exceptional customer service to families.
Key Responsibilities:
Client Interaction:
Welcome visitors and provide detailed information about studio programs and activities.
Respond to inquiries via phone, email, and social media promptly and professionally.
Scheduling and Coordination:
Manage and maintain class schedules, bookings, and attendance records.
Coordinate with instructors and staff to ensure daily operations run smoothly.
Administrative Support:
Maintain and update records, including client databases and payment logs.
Oversee inventory levels and coordinate supply orders as needed.
Event Support:
Assist in organizing and executing workshops, birthday parties, and special events.
Ensure all materials and arrangements are prepared for scheduled activities.
Customer Service:
Address and resolve client concerns to ensure a positive experience.
Collect and analyze feedback to improve studio offerings and services.
Compliance and Safety:
Monitor adherence to health and safety protocols within the studio.
Ensure the studio is clean, organized, and child-friendly at all times.
Marketing Assistance:
Support social media updates, campaigns, and other promotional activities.
Collaborate with the team to develop creative ideas for attracting new visitors.
Qualifications:
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office and scheduling software; experience with CRM is a plus.
Previous experience in customer service, administration, or event coordination preferred.
A passion for working with children and families.
What We Offer:
A friendly and creative work environment.
Opportunities for professional growth and development.
The chance to be part of a unique and meaningful educational initiative.
If you're enthusiastic about making a difference in the lives of children while helping us grow, we'd love to hear from you!
Job Type: Full-time
Pay: From AED6,000.00 per month
Language:
Russian (Required)
* English (Required)
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