Job Description

We are seeking a detail-oriented and organized Administrator to join our team. The ideal candidate will play a crucial role in supporting the sales team and ensuring the smooth operation of all sales-related activities within a company that trades cleaning chemicals, machines, and equipment.

Key Responsibilities

Sales Support and Administration

Serving as a point of reference for internal and external customer inquiries, addressing complaints, and relaying information to relevant departments or technicians. Preparing and managing various documents, including agreements, reports, and internal memos. Prepare and generate sales-related documents, including quotations, proposals, and presentations, as required by the sales team. Manage and update an accurate database of customer and prospect information, including contact details, sales history, and communication records. Handle customer inquiries, complaints, and requests, providing professional and timely after-sales support. Communicate with clients regarding order status, delays, or other issues to ensure customer satisfaction. Coordinate with the logistics and warehouse teams to ensure on-time delivery of products to customers. Use industry knowledge to provide insights and support to the sales team on cleaning chemicals and equipment. Stay informed about market trends, competitor activities, and new product offerings in the cleaning industry.

Qualifications and Skills

Proven experience as a Sales Administrator or in a similar sales support role, ideally within a trading company. Solid experience in the cleaning chemicals and equipment industry in Qatar or the GCC is highly desirable. Strong administrative and organizational skills, with a keen attention to detail. Excellent communication and interpersonal skills in English. Proficiency in Microsoft Office Suite (Word, Excel) and experience with a Customer Relationship Management (CRM) or ERP system Ability to work effectively in a team and handle multiple tasks simultaneously in a fast-paced environment.

Education

A diploma or bachelor's degree in a relevant field is preferred.
Job Type: Full-time