Job Description

The Administrator Carpark is responsible for the daily administration of parking operations, supporting the management team, and ensuring accurate record-keeping for staff onboarding, training, attendance, and duty hours. The role includes coordinating with ADA HR and Finance teams, managing correspondence, compiling reports, and handling customer inquiries to deliver a high-quality service experience. Additionally, the role oversees parking membership data, updates revenue figures, and ensures timely submission of operational reports.

Responsibilities

Assist the HR team with staff onboarding and offboarding processes, including applying for and cancelling airport passes. Provide front-line customer service by handling inquiries and directing them to the appropriate departments. Maintain an organized filing system, ensuring compliance with internal record-keeping standards. Support financial processes by tracking budgets, processing invoices and purchase orders, and assisting with expense reports. Provide administrative support to the management team, including preparing documents, presentations, and proofreading materials. Manage calendars by scheduling meetings and appointments for the management team. Input, update, and manage data in spreadsheets and databases; generate reports and conduct data quality checks. Handle incoming and outgoing communications (emails, calls, mail), ensuring confidentiality and secure data handling. Ensure compliance with parking policies and procedures; assist in developing and updating office policies. Liaise with stakeholders and vendors as needed to support operational requirements. Monitor and ensure adherence to health and safety policies, communicating updates as necessary. Collaborate with team members and support onboarding of new staff by training them on office procedures.

Requirements & Skills

Education and Qualifications:

High school diploma or equivalent required.

Experience:

0-2 years previous experience in a similar role.

Top Competencies:

Ability to manage multiple tasks efficiently. Clear and professional interaction with internal teams, customers, and external stakeholders through various channels. Commitment to providing a positive experience for clients and resolving inquiries effectively. Accuracy in data entry, record-keeping, and document preparation to ensure reliability and compliance. * Ability to prioritize tasks, manage calendars, and meet deadlines in a dynamic operational setting.