Role: Administrative Services Advisor Reporting line: Director of Administration Purpose of the role: The candidate is part of the in-house Travel Help Desk team. Responsible for all business-related travel arrangements. Maintaining the high standards in terms of service, promptness, pro-activeness and doing so within the parameters of the Business Travel Policy of the Firm. The candidate will support the Director of Administration in managing the tasks in a smooth and efficient manner and escalate situations in a timely manner to avoid operational interruptions in the workflow. Skills & Attributes:
People Management
Problem Solving \xe2\x80\x93 able to resolve problems independently with minimum supervision.
Good Judgement / Decision Making \xe2\x80\x93 able to analyse a situation or resolve conflicts independently, and make the right decision, applying the firm\xe2\x80\x99s policies.
Influencing Skills \xe2\x80\x93 able to persuade colleagues, include senior colleagues.
Relationship Building \xe2\x80\x93 able to build effective relationships with colleagues at all levels
Communication Skills \xe2\x80\x93 strong written and oral communication skills
Team Player \xe2\x80\x93 able to work well in a team
Organizational skills: Able to work independently and successfully prioritize events, tasks, activities, and meet deadlines in an extremely fast paced environment
Ability to maintain confidentiality at all times
Core Competencies & Entry Level Requirements:
Client & Business Management \xe2\x80\x93 Level 1
Subject Area Expertise \xe2\x80\x93 Level 1
Work Management & Effectiveness \xe2\x80\x93 Level 2
Leadership & People Development \xe2\x80\x93 Level 1
Communication & Collaboration \xe2\x80\x93 Level 2
Duties & Responsibilities:
Responsible for arranging all Business related Travel arrangements. Manage in an efficient manner any Travel \xe2\x80\x93 Air / Land requests sent to the Travel Helpdesk within the framework of the Firm\xe2\x80\x99s Policies.
Registration of Conferences and Seminars / Trainings.
Ensure that all memberships\xe2\x80\x99 renewals and new membership registrations processes are applied as per the firm\xe2\x80\x99s policy.
Manage DIFC webinar registrations.
Contract negotiations with suppliers.
Be aware of the Data Protection Policy.
Manage and follow up CLPD course registrations.
Actively take part in development of improvement plans for the Administration department and help improve the firm\xe2\x80\x99s administration resources.
Be responsible for all printed stationery for the company.
Any other tasks as required by the business.
Relationships:
Partners
Lawyers
Secretaries
Business Services Teams
Suppliers
Office Building Management
Office Managers
Diversity, Equity & Inclusion: Essential to our success as a regional law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. Al Tamimi & Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.
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