Job Description

We are looking for a highly organized and energetic individual with strong communication skills, a positive attitude, and the ability to effectively manage multiple tasks simultaneously.

Responsibilities:

1. SIRA Admin Portal Support

- Serve as a backup for managing tasks on the SIRA Admin Portal in the absence of the primary administrator.

- Ensure compliance and timely submissions through the portal as needed.

2. Communication & Coordination

- Act as the primary point of contact for all administrative operational support related to the technical team and AMC support inquiries.

- Coordinate with the operations team to apply for work permits for projects and support services.

- Facilitate communication among the operations, technical, and support teams.

- Maintain accurate records of reports, client interactions, and internal communications.

- Ensure timely updates in the workflow management system (Monday.com).

3. Logistics & Delivery Tracking

- Monitor and track devices and equipment scheduled for delivery to project sites.

- Collaborate with the Procurement and Operations teams to ensure timely dispatch and delivery to sites.

4. CRM Management

- Update and maintain Customer Relationship Management (CRM) records on Monday.com.

- Ensure that customer listings and details are accurate, complete, and regularly updated.

5. Invoicing Support

- Assist the accounts team with proper invoicing for support services by keeping track of service reports.

Qualifications:

- Minimum 2-4 years of experience in administrative roles.

- Proficiency in using CRM platforms, such as ( Monday.com )or similar tools.

- Strong command of the Microsoft Office Suite (Word, Excel, Outlook, etc.).

- Hands-on experience with ERP software.

- Excellent organizational, communication, and multitasking skills.

- Ability to work both independently and collaboratively in a team environment.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month