Job Summary A dynamic and client-facing administrative role suited for someone with strong organisational skills and experience in supporting real estate or property-related operations. This position plays a key part in ensuring seamless front-of-house operations, data accuracy, and compliance, while also assisting internal teams with day-to-day administrative needs. Key Responsibilities
Greet and assist walk-in clients while maintaining a professional reception area.
Manage incoming calls, WhatsApp messages, and online inquiries; capture client information in the CRM.
Transfer leads to agents and ensure timely follow-up and proper record keeping.
Review property listings for accuracy and compliance; coordinate updates with agents.
Verify and organise transaction documents, both physically and digitally.
Monitor document expirations and initiate renewals.
Handle listing permits and integrate relevant QR codes into systems.
Manage internal platforms, including user access and data updates.
Send weekly market updates and maintain materials inventory.
Monitor email correspondence and prioritise urgent matters.
Skills & Requirements
Bachelor's degree in Business Administration or related field preferred.
Minimum of 2 years of administrative or operations experience, ideally within real estate or property management.
Proficiency with CRM systems, Microsoft Office, and/or Google Workspace.
Strong verbal and written communication skills.
High attention to detail and ability to multitask efficiently.
Familiarity with real estate regulations is a plus.
Team-oriented with the ability to work independently in a fast-paced environment.
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