We are seeking a highly organized and proactive Assistant Admin to support the smooth operation of our holiday home business. This role involves administrative support, managing property listings, coordinating bookings, and providing excellent customer service. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
1.
Property Management Support:
o Assist in managing property listings on multiple platforms (website, booking sites, social media).
o Coordinate with cleaning team to ensure properties are well-maintained and ready for guests.
o Update availability calendars and manage booking schedules.
2.
Customer Service & Communication:
o Respond to inquiries from potential holiday home guests via phone, email, and online platforms.
o Provide assistance with booking, check-ins, and check-outs for holiday home guests.
o Address guest requests or issues promptly and professionally.
3.
Administrative Tasks:
o Prepare and maintain booking contracts, and invoices and organize and update property documentation, ensuring accuracy and compliance with local regulations.
o Maintain detailed records of bookings, client interactions, and property status.
o Manage property reviews and feedback from guests or clients, ensuring timely responses.
4.
Team Coordination:
o Work closely with the cleaning team to ensure that all operations run smoothly.
o Assist in organizing property inspections, cleaning schedules, and maintenance requests.
o Handle the administrative aspects of seasonal property bookings, ensuring accurate reporting.
Required Qualifications:
Previous experience in real estate, property management, or hospitality is a plus.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Proficient in MS Office Suite (Word, Excel, PowerPoint) and familiarity with property management software (e.g., Airbnb, Booking.com, etc.).
Ability to work independently and as part of a team.
Customer-focused with excellent interpersonal skills.
Detail-oriented and able to prioritize tasks effectively.
Knowledge of the local real estate market and holiday home industry is a plus.
Female candidate only.
Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month
Experience:
administrative assistant: 1 year (Required)
Holiday Homes: 1 year (Preferred)
Location:
* Dubai (Preferred)
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