Job Description

Position Summary:

We are seeking a reliable and organized

Administrative Assistant

to join our marina team. This role is essential for supporting day-to-day operations, providing excellent customer service, and ensuring smooth administrative functions across the marina office. The ideal candidate will have strong communication skills, be detail-oriented, and thrive in a dynamic, waterfront environment.

Key Responsibilities:

Greet and assist marina guests, boat owners, and vendors in person, by phone, and via email. Manage front desk operations, including answering calls, scheduling appointments, and handling inquiries. Maintain accurate records of boat slip reservations, contracts, leases, and tenant information. Assist in billing, invoicing, and payment processing using marina management software. Support marina events, customer communications, and marketing efforts. Monitor and order office and marina supplies; maintain inventory logs. Coordinate maintenance requests and follow up with appropriate staff or contractors. Prepare and maintain reports, logs, and filing systems (digital and paper). Enforce and communicate marina rules and regulations professionally. Perform other administrative and clerical tasks as needed to support marina operations.

Qualifications:

High school diploma or equivalent (Associate's or Bachelor's degree a plus). Proven experience in administrative or customer service roles; experience in marina, hospitality, or boating industry is preferred. Proficient with Microsoft Office Suite (Word, Excel, Outlook); experience with marina management software is a plus. Strong organizational and multitasking skills. Excellent verbal and written communication. Ability to work independently and as part of a team. Comfortable working in a fast-paced, seasonal environment.
Job Type: Full-time