Manage daily administrative operations, including correspondence, documentation, record keeping, and filing systems.
Prepare and maintain official letters, reports, and documents in English and Arabic (where applicable).
Maintain hospital databases, staff rosters, and operational records.
Coordinate meetings, schedules, and travel arrangements.
Supervise and oversee the maintenance team.
Monitor and maintain office supplies, inventory, and stationery.
Human Resources & Compliance Support
Assist in onboarding new employees and maintaining accurate personnel files.
Support HR policies, attendance tracking, and leave management.
Ensure compliance with hospital policies, health and safety standards, and government regulations, including DED (Trade License), Dubai Municipality, MOCCAE, and other relevant authorities.
Liaise effectively with the HR Department.
Customer Service & Public Relations
Serve as the first point of contact for visitors and clients, maintaining confidentiality and professionalism.
Handle inquiries and facilitate communication between departments and external partners.
Supervise and support the Customer Service Team to ensure excellence in client relations and service delivery.
Reporting & Documentation
Prepare administrative and operational reports as required by management.
Assist in drafting management presentations, official correspondence, and operational summaries.
Qualifications & Requirements
Bachelor's degree in Business Administration, Management, or a related field.
High School Diploma or equivalent; candidates with relevant experience and a proven track record will also be considered.
3-5 years of administrative experience, preferably in healthcare, veterinary, or government organizations.
Strong organizational and multitasking skills with attention to detail.
Excellent written and verbal communication skills in English; proficiency in Arabic is an advantage.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Ability to work independently and collaboratively within a multidisciplinary team.
Professional demeanour, discretion, and commitment to high ethical standards.
UAE Nationals Only
Job Type: Full-time
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