Job Description

Job Purpose:

To support the Administration Team Leader in the efficient administration of government-funded learning programs, ensuring compliance and accuracy using internal and external systems. The role is critical to always maintaining operational effectiveness and upholding data integrity.

Key Responsibilities:

Verify and monitor start documentation using audit checklists.

Prepare New Learner/Employer Starter Packs across all contracts.

Maintain accurate, up-to-date records (both paper-based and digital).

Submit funding paperwork to Prime Contractor.

Track learners and outstanding compliance items.

Update MIS and E-portfolio systems as required.

Liaise with frontline teams regarding enrolment documentation.

Respond to and resolve Strode paperwork queries.

Monitor e-signature workflows and chase pending approvals.

Upload learner details to internal and third-party platforms (Equal, SharePoint, etc.).

Manage ERNs and PLRs and ensure they are correctly logged.

Provide support with awarding body administration.

Assist with preparation for audits and inspections.

Undertake regular data cleansing activities.

Perform exam invigilation when required.

Update weekly enrolment tracking sheets.

Additional Duties

Support procurement and distribution of office/IT equipment.

Manage stationery and utilities as needed.

Assist trainers with logistical support (printing, room bookings, etc.).

Minute-taking during internal meetings.

Use PICS and OneFile systems for verification or data entry.

Generate internal reports upon request.

Assist in managing the admin mailbox.

Key Skills and Competencies:

Strong verbal and written communication skills

High attention to detail

Excellent time and task management

Proficiency in Microsoft Office, MIS systems, and E-portfolios

Ability to prioritise work and meet deadlines

Problem-solving and analytical skills

Adaptability in a fast-paced environment

Willingness to work beyond core hours when required

Qualification & Other Requirements:

Education:

Bachelor's Degree

(

Required)

Experience:

Minimum 3 years in administrative roles (Required)

Location:

Based in Dubai or able to reliably commute/relocate

(

Required)

Visa Status:

Must hold a valid sponsor visa

(

Own/Spouse or Father) (

Required

)

Expected start date

: Immediate

Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month

Application Question(s):

Do you have your own VISA? What is the Type and validity? Can you join us immediately? Our office hours are 11 a.m. to 7 p.m. (Mon-Fri) and during (Oct-Mar 12 p.m. to 8 p.m. (Mon-Fri)
Are you fine with these working hours?

We follow UK calendar holidays. Are you fine with it?
Education:

Bachelor's (Required)
Experience:

Administration: 3 years (Required) Compliance: 2 years (Preferred) Data Entry: 1 year (Preferred)
Language:

English (Required)
Location:

Dubai (Required)
Expected Start Date: 15/09/2025