Enthusiastically greet each member and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
Provides security and control to the front door facility.
Personally, check each member into the gym using the proper check-in procedures.
Monitor check-ins to identify delinquent accounts and notify the Gym Operations Supervisor.
Register all guests into the gym using proper registration procedures.
Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
Answers phone in a professional and courteous manner and uses proper phone greeting techniques.
Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
Responds immediately to member requests, inquiries and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Guide/Distributes towels and other materials as needed.
Reserves time/makes appointments for special classes or other activities sponsored by the gym.
Processes retail and concession sales.
Prepare Daily sales report to be submit.
Attends all staff meetings as directed.
Cleans and maintains the front desk area according to Company standards.
Responsible for gym walk-thru as designated in walk-thru log.
Follow proper opening and closing procedures as instructed.
Logs all maintenance concerns that are reported.
Follows and reports any safety concerns.
Notifies management of gym incidents that requires incident reports.
Works when scheduled and adheres to company attendance policies.
Follow up and monitor the expired members.
Promoting and selling memberships to potential new members and selling renewals/upgrades to current gym members
2. Duties
Maintain departmental archiving, documentation and reporting procedures. Generate project schedules, archive lists and project budget information as needed.
Determine and maintain/grow relationships with best vendors for projects based on cost estimates, quality and time lines.
Other duties as assigned.
Providing administration support to Sales Reps, Property Managers and Senior Management.
Dealing with email enquiries.
Data entry (sales figures, property listings etc.)
Job Type: Permanent Salary: AED2,500.00 - AED3,000.00 per month Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
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