Job Description

We are looking for an experienced Executive Assistant / Studio Administrator who can take minutia and detailed administrative tasks off the plate of our executive. Our ideal person for this job is creative, efficient, and task-oriented. They are comfortable working independently, takes direction cheerfully, and exercises excellent taste and judgment. S/he is personable and a good communicator on the phone and in writing. Responsibilities Provide professional administrative support to our CEO and exceptional customer service to clients. Daily tasks will range in scope and priority. A successful candidate must have the attitude that no job is too big or too small for their attention and focused efforts. Tasks will include reviewing, answering, generating, and sending email correspondence; generating, editing, and maintaining documents using Microsoft Office; miscellaneous data entry and file maintenance; general clerical duties; and special projects as assigned. This person is, first and foremost, excellent at rolling up their sleeves and taking action, proactively taking things off our executive's plate. Demonstration of examples of roles in which you have freed up the time of someone you were assisting in the past will be required. In this position, you will:

• Follow up with client inquiries professionally, describe package offerings, and communicate the differentials of our work to potential clients.
• Be "ground control" for our busy studio by maintaining and communicating the schedule and scheduling additional supportive staff (stylists, photo assistants) as needed for upcoming shoots.

• Set appointments and manage studio calendar
• Be the point person for all orders and client image files. You will follow up with receipts, track the progress of retouching files with retouchers, and track final image delivery for clients.
• Provide client communication + care before shoots, during, and after facilitating ongoing relationships with clients.
• Collect and maintain a database of birthdays and client events to celebrate and keep showing ongoing "love" and customer service to clients after the initial transaction. Coordinate and purchase gifts and thank you cards, execute follow-up letters, emails, phone calls, and client appreciation events.
• Develop community and communication channels maintaining our studio's intelligent, passionate, creative, caring 'voice' on social media (Instagram, Twitter, Linked In, Facebook).

• 3-5 years of experience in an administrative or coordination role in a studio setting.
• Flexible - take direction with ease.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Demonstrates initiative is self-motivated and proactively takes on tasks.

• Ability, interest, and experience in developing community and communication channels by maintaining our studio's intelligent, passionate, creative, caring 'voice' on social media (Instagram)

• Ability with Photoshop (retouching) is a plus. But more importantly, the ability and 'eye' to perform quality control as you coordinate with contracted retouchers to ensure the high artistic standard of the work of the studio is maintained before sending final work to clients is a must.

• Advanced verbal and written interpersonal communication skills, personal discretion, and 'good taste' required.

• Extremely organized with strong multi-tasking and time management skills. Ability to juggle multiple projects with superb accuracy.

• Excellent written and verbal communication skills. The ability to write, speak and interact clearly and professionally. (Arabic is a Plus )

• Must maintain a professional demeanor and a positive service attitude.

• Detail oriented with good analytical skills.

• At least one year of previous administrative support experience.