Job Description

Company:

SOS Cleaning Services

Location:

Dubai (Hybrid - 2 days office, 4 days remote)

Salary:

AED 1,500-2,500 per month

Employment Type:

Full-Time

About Us

SOS Cleaning is Dubai's fastest-growing cleaning company, known for our modern, friendly approach and a strong focus on customer satisfaction. We provide recurring residential and short-term rental cleaning services, with a growing client base across the city.

We are looking for a proactive and organized

Customer Service & Admin Executive

to support our daily operations and help us deliver an excellent client experience.

Key Responsibilities:

Respond promptly and professionally to client calls and WhatsApp messages Nurture client relationships via WhatsApp (including follow-ups, FAQs, and upselling when appropriate) Send before-and-after cleaning photos from our cleaner groups to client partners Share marketing collaterals and service updates on WhatsApp with clients and prospects Assist with general admin tasks as required

Requirements:

MUST

be on own visa or spouse-sponsored visa (we do not provide visas for this role) Good communication skills (spoken & written English; Hindi/Urdu/Arabic is a plus) Strong customer service mindset and a friendly, patient attitude Comfortable using WhatsApp, basic admin tools, and learning new apps Reliable internet and smartphone/laptop access for remote work Available to work 6 days a week (2 days from our office in Dubai; 4 days remote) Immediate joiners preferred

Benefits:

Flexible remote working days Growth opportunities within a fast-growing company Friendly and supportive team culture

To Apply:

Please submit your CV along with a brief note about your experience and availability to join.

Job Type: Full-time

Pay: AED1,500.00 - AED2,500.00 per month

Application Question(s):

Do you have your own laptop? Are you an immedeate joiner?
Experience:

Customer Service: 1 year (Required) Google Drive and Google Sheets: 1 year (Required)
Language:

English (Required)
License/Certification:

Visa (Required)
Location:

* Dubai (Required)