Admin Cum Telly Caller

Dubai, DU, AE, United Arab Emirates

Job Description

Full job description



SMS Group is looking for a dynamic and efficient Sales Secretary with strong tele-sales experience to provide vital support to the Management. The ideal candidate will be highly organised, have excellent telephone communication skills, and be capable of handling a high volume of calls while managing daily secretarial and administrative responsibilities. This role requires someone confident in converting warm leads into client meetings while ensuring the backend operations of the sales office run smoothly.

Key Responsibilities:

Make outbound calls to prospective clients from company-generated lead lists

Follow up on inquiries via phone, WhatsApp, and email to qualify and nurture leads

Schedule appointments and property viewings for the Sales Manager and team

Provide detailed information to clients on available services and offerings

Maintain high call volumes and conversion ratios on a daily/weekly basis

Record and update all lead interactions and outcomes in the CRM system

Provide direct administrative and clerical support to the Sales Manager

Prepare and manage sales documents, presentations, contracts, and proposals

Track and organize leads, follow-ups, appointments, and sales pipelines

Handle incoming calls, emails, and walk-in inquiries in a professional manner

Maintain organised records, filing systems, and digital databases

Coordinate with internal departments for smooth execution of sales operations

Support with data entry, reporting, and weekly sales performance updates

Requirements:



Minimum 1-2 years of combined experience in tele sales and sales secretarial/admin roles

Strong verbal communication and persuasive selling skills over the phone

Excellent command of English (spoken and written); additional languages are a plus

Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems

High level of accuracy, attention to detail, and time management

Presentable, professional, and confident personality

Ability to handle pressure, multitask, and work independently in a fast-paced environment

Female candidates preferred due to current team structure

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

Do you have at least 1-2 years of experience in tele sales and/or sales secretarial or admin support roles? Have you worked with a CRM system (like HubSpot, Zoho, Salesforce, or similar)? If yes, which one? What is your current visa status? (Please specify visa type and expiry date) ? Is a salary package of AED 2,500-3,000 acceptable for you? (Yes/No) This role involves multitasking between admin duties and tele sales. Are you comfortable handling both simultaneously?
Job Type: Full-time

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Job Detail

  • Job Id
    JD1969437
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned