SMS Group is looking for a dynamic and efficient Sales Secretary with strong tele-sales experience to provide vital support to the Management. The ideal candidate will be highly organised, have excellent telephone communication skills, and be capable of handling a high volume of calls while managing daily secretarial and administrative responsibilities. This role requires someone confident in converting warm leads into client meetings while ensuring the backend operations of the sales office run smoothly.
Key Responsibilities:
Make outbound calls to prospective clients from company-generated lead lists
Follow up on inquiries via phone, WhatsApp, and email to qualify and nurture leads
Schedule appointments and property viewings for the Sales Manager and team
Provide detailed information to clients on available services and offerings
Maintain high call volumes and conversion ratios on a daily/weekly basis
Record and update all lead interactions and outcomes in the CRM system
Provide direct administrative and clerical support to the Sales Manager
Prepare and manage sales documents, presentations, contracts, and proposals
Track and organize leads, follow-ups, appointments, and sales pipelines
Handle incoming calls, emails, and walk-in inquiries in a professional manner
Maintain organised records, filing systems, and digital databases
Coordinate with internal departments for smooth execution of sales operations
Support with data entry, reporting, and weekly sales performance updates
Requirements:
Minimum 1-2 years of combined experience in tele sales and sales secretarial/admin roles
Strong verbal communication and persuasive selling skills over the phone
Excellent command of English (spoken and written); additional languages are a plus
Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems
High level of accuracy, attention to detail, and time management
Presentable, professional, and confident personality
Ability to handle pressure, multitask, and work independently in a fast-paced environment
Female candidates preferred due to current team structure
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
Application Question(s):
Do you have at least 1-2 years of experience in tele sales and/or sales secretarial or admin support roles?
Have you worked with a CRM system (like HubSpot, Zoho, Salesforce, or similar)? If yes, which one?
What is your current visa status? (Please specify visa type and expiry date) ?
Is a salary package of AED 2,500-3,000 acceptable for you? (Yes/No)
This role involves multitasking between admin duties and tele sales. Are you comfortable handling both simultaneously?
Job Type: Full-time
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