Job Description

Department:

Sales / Business Development Support

Reports to:

Head of Sales / Managing Director

Location:

Al Hisn, Abu Dhabi, UAE

Employment Type:

Full-Time

About the Role:

We are seeking a highly organized and detail-oriented

Sales Admin (Civil)

to provide essential administrative, technical, and coordination support to our sales and business development teams, with a focus on commercial and residential interior fit-out projects. This role is crucial for streamlining our sales operations, ensuring efficient proposal management, maintaining accurate client records, and facilitating smooth communication between internal teams and external stakeholders in the interior design and fit-out industry.

Key Responsibilities:

Sales & Client Support:

Provide comprehensive administrative support to the sales and business development teams, including scheduling meetings, managing calendars, and preparing correspondence. Assist in building and maintaining strong client relationships by ensuring timely and accurate communication and follow-ups. Serve as a primary point of contact for client and tenant inquiries related to Facilities Management and Fit-out projects, directing queries to the appropriate sales or technical personnel. Support the preparation of client-facing documents, such as presentations, marketing materials, and initial information packets.

Proposal & Tender Coordination:

Coordinate the assembly and submission of proposals and tender documents, ensuring all required components are included and deadlines are met. Collaborate with estimators, designers, and project managers to gather necessary technical specifications, costings, and project details for bids. Assist in the preparation of quotations and Bill of Quantities (BOQ) by compiling data and ensuring accuracy. Review and interpret AutoCAD drawings (2D/3D layouts, DWG files, elevations), GFC Dockets, and Moodboards to ensure technical alignment within proposals.

Data Management & Reporting:

Maintain detailed and accurate records of client interactions, sales activities, and pipeline status within the CRM software. Generate regular reports on sales performance, lead status, and proposal outcomes for review by senior management. Assist in tracking project milestones related to the sales cycle, from inquiry to contract award.

Procurement & Supplier Liaison (Administrative):

Assist in the generation and processing of Local Purchase Orders (LPOs) and Purchase Orders (POs) for sales-related materials (e.g., samples, mock-ups, marketing collateral). Maintain an organized database of UAE suppliers in the construction and facilities management fields, supporting the team with supplier information.

Market Intelligence Support:

Assist in gathering information on industry trends, competitor activities, and market developments within the fit-out and interior design sectors. Compile market research data to support sales strategy development.

Qualifications:

Education:

Bachelor's degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or a related field. (Note: While Marketing/Interior Design/Architecture degrees are common for BDE, an Engineering degree is prioritized here given the "Civil" and technical support aspects.*)

Experience:

Minimum 3-5 years of proven experience in an administrative, sales support, or bid coordination role, ideally within the fit-out, interior design, construction, or facilities management sectors in the UAE.

Technical Proficiency:

Proficiency in AutoCAD is mandatory (ability to read, interpret, and assist with basic modifications of drawings). Strong understanding of Bill of Quantities (BOQ) and quotation preparation processes. Demonstrable knowledge of Local Purchase Orders (LPOs) and Purchase Orders (POs) as they relate to administrative support. Familiarity with the UAE construction and fit-out supplier market. Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite (especially Excel and PowerPoint) is highly desirable.

Language:

Excellent verbal and written communication skills in English. Proficiency in Arabic is a significant advantage.

Skills & Attributes:

Organizational Excellence:

Exceptional ability to manage multiple tasks, prioritize effectively, and maintain meticulous records and documentation.

Attention to Detail:

Meticulous in managing proposals, data entry, and all administrative tasks.

Communication:

Strong interpersonal skills with the ability to communicate clearly and professionally with diverse stakeholders (clients, internal teams, vendors).

Problem-Solving:

Proactive and resourceful in resolving administrative and coordination challenges.

Team Player:

Collaborative mindset with a strong willingness to support the sales team and broader business objectives.

Adaptability:

Ability to thrive in a fast-paced environment and manage changing priorities.

Client-Focused:

A genuine desire to support client needs and contribute to their satisfaction through efficient administrative processes.

Why Join Headway Holding Group?

At Headway, you will be part of a forward-thinking group that values innovation, integrity, and professional growth. We offer:

A challenging and rewarding role within a diversified and growing organization. Opportunities to contribute directly to the efficiency of our sales operations and project success in the UAE. A collaborative work environment that fosters learning and development. The chance to optimize critical sales and administrative processes within an integrated system.
Headway Holding Group is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

Application Question(s):

Familiar with AutoCAD drawings and preparation of quotations and Bill of Quantities (BOQ). Describe your experience.
Education:

Diploma (Required)
Experience:

Civil Engineer: 3 years (Required)
Location:

* Abu Dhabi (Preferred)