JOB PURPOSE:
To provide administrative and operational support to the Property Management team, ensuring the efficient handling of tenancy renewals, listings, leasing coordination, contract issuance, payment follow-ups, and database management as per the defined procedure and policy.
KEY ACCOUNTABILITIES:
Coordinate and process lease renewals for all properties, including Sakany accommodations.
Handle property listings across internal systems and external platforms.
Ensure contracts are issued and signed in coordination with relevant departments.
Handle Ejari registrations and renewals in DLD system. Update and maintain internal records and property management databases (MORE, Excel, etc.).
Provide accurate and timely reports on leasing, renewals, and collections to management.
Support payment collection coordination with tenants and finance teams.
Answer the tenant's inquiries and calls, acting as the first point of contact for leasing-related matters.
Liaise with internal departments (Legal, Finance, Maintenance) for issue resolution and contract support. Assist with filing, scanning, and archiving leasing documentation. Follow up on Sakany lease renewals and manage tenant communications.
Minimum Education:
Diploma
Preferred bachelor's degree in business administration or a related field
Knowledge & Technical Skills:
Strong understanding of real estate operations and lease documentation
Proficient in DLD and Ejari systems
Knowledge of MORE, Microsoft Office (especially Excel)
Familiarity with contract issuance processes and payment coordination
Basic knowledge of IT support for system data entry and records management
Excellent communication and coordination skills
Integrity in handling sensitive tenants and contract data
Ability to follow up and execute timely documentation
Ability to collaborate across departments
Ability to deliver Professionalism with the Client
Accuracy and service excellence
Attention to Detail
Time Management and Prioritization
Problem Solving
Stakeholder Coordination
Process Compliance
Written and Verbal Communication
PC Knowledge with MS Office
Language Proficiency: English and Arabic
Minimum Experience:
2-3 years of administrative experience in property management or real estate, with hands-on involvement in renewals, listings, and tenancy coordination.
Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae
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