Overview

This position is responsible for providing administrative and support duties to the Administration Team Lead and the Administration department and may function as a liaison between departments and others external to MH.

Responsibilities

• Act as an advocate for the vulnerable, challenging poor practice and discriminatory attitudes and behaviour relating to their care.
• Takes responsibility to ensure complaints, concerns, and recommendations are escalated appropriately and documented.
• Assist in all aspects of general office coordination.
• Communicate problems to the Multidisciplinary Team, as required.
• Assist in the coordination with the Receptionists and Social Worker in regards to family\xe2\x80\x99s request for medical reports.
• Assist with newly admitted patients / residents, input patient data, create patient identifications, file paperwork and handle non-medical queries from family members.
• Maintain proficiency as needed and approved; by attending training, reading job-related materials, and meeting with others in the same area of responsibility.
• Maintain office calendar and organize daily operations workflow and facility meetings.
• Assist in recording and distribution of meeting minutes and agenda of all meetings chaired by the Administration Team Lead and other Committee Chairman.
• Perform general clerical duties to include, but not limited to, bookkeeping, copying, faxing, mailing and filing.
• Maintaining the confidentiality of all documents at all times.
• Assist in providing full admin support to the team and department.
• Assist in creating and maintaining useful databases for residents or patients\xe2\x80\x99 files.
• Maintain a proper and user-friendly filling and document control system for recording and tracking of all admin documents.
• Perform some research duties as and when required by the team.
• Assist the Administration Team Lead on any ad-hoc tasks as required by the dept.

Qualifications

• Hospitality Management Diploma or equivalent
• 2-3 years relevant experience in healthcare facility
• Proficient in preparing and reviewing complex documents, contracts and presentations.
• Fluent in written and spoken English
• Fluent in written and spoken Arabic

Mubadala Health