Admin And Sales Representative

Dubai, DU, AE, United Arab Emirates

Job Description

Dreamy Delights by Sidra is a beautiful cafe based in Dubai Hills. We deal in Customized Cakes, Dine in Menu Options, Speciality Coffee and Events. It's time we hire someone who can manage it all for us! If you like challenges and want to explore the world of creativity then this job is for you!

Key Responsibilities:



- Handle inbound calls, emails, delivery platform orders, and social media inquiries in a timely and professional manner.

- Prepare order briefs, Process and assign customer orders to the relevant teams and coordinating the deliveries of those orders.

- Deal with Corporate and B2B Clients, prepare briefs and quotations for different projects.

- Maintain an updated customer database and support preparation of key operational and sales reports.

- Provide product knowledge, promotions, and company information to customers confidently.

- Pitch the business to corporate clients and attract new business and growth opportunities for the cafe.

- Run promotions and use the venue for attracting more dine in customers for food, events and activities.

- If you are into hosting events and managing events single handedly that will be a plus point.

- Run seasonal promotions.

- Assist the manager in day to day operations and special assignments.

Qualifications & Skills



1. Proven experience in customer service or coordination roles and event management, preferably in F & B or hospitality.

2. Strong communication and interpersonal skills.

3. Ability to manage multiple tasks, prioritize, and work under pressure.

4. Proficiency in MS Office, Excel, Canva and must know how to use designing tools.

5. Detail-oriented, organized, and committed to excellent customer experience.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

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Job Detail

  • Job Id
    JD2204915
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned